PUBLIC SERVICE ADMINISTRATOR, OPT. 3 (Law Enforcement Unit B Manager)

Position Overview

Are you looking for a rewarding career with an organization that values their staff? The Department of Innovation & Technology (DoIT) is seeking to hire qualified candidates with the opportunity to work in a dynamic, creative thinking, problem solving environment. This position serves as the Law Enforcement Unit B Manager, supporting Illinois State Police (ISP). Implements the principles and techniques of computer system analysis in the design, testing, documentation and control management of management information and data communication systems.  Directs and coordinates project teams supporting web and distributed and various assigned law enforcement systems and projects. Manages, coordinates and monitors projects, utilizing project management techniques and processes, implementing the phases of the Systems Development Life Cycle.

Apply today to join the DoIT team!

As a State of Illinois employee, you receive a comprehensive benefits package including:
Competitive Group Insurance benefits including health, life, dental and vision plans
Flexible work schedules (when available and dependent upon position)
10 -25 days of paid vacation time annually (10 days for first year of state employment)
12 days of paid sick time annually which carryover year to year
3 paid personal business days per year
13-14 paid holidays per year dependent on election years
10 weeks of paid maternity/paternity leave
Pension plan through the State Employees Retirement System
Deferred Compensation Program – voluntary supplemental retirement plan
Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)
Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility

For more information regarding State of Illinois Benefits follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

Job Responsibilities

25%  Under administrative direction, serves as the Law Enforcement Unit B Manager of the Law Enforcement Unit B Unit for the Department of Innovation & Technology (DoIT) / Illinois State Police (ISP):
⦁    Implements the principles and techniques of computer system analysis in the design, testing, documentation and control management of management information and data communication systems.
⦁    Directs and coordinates project teams supporting web and distributed and various assigned law enforcement systems and projects. 
⦁    Manages, coordinates and monitors projects, utilizing project management techniques and processes, implementing the phases of the Systems Development Life Cycle.
⦁    Provides project team direction and guidance.
⦁    Utilizes project management tools including Microsoft Project.
⦁    Plans, schedules, and manages implementation of tasks.
⦁    Manages and monitors web and law enforcement system upgrades, enhancements and verifies compliance with state, federal and legislative mandates.
⦁    Manages and participates in computer application development, coding, and maintenance.
⦁    Serves on call and in rotation for call outs on system problems.
⦁    Responds to and answers emergency requests when problems arise.
⦁    Works outside of normal business hours to meet deadlines or address critical issues, as necessary.

20%  Serves as a working supervisor:
⦁    Assigns and reviews work.
⦁    Provides guidance and training to assigned staff.
⦁    Counsels staff regarding work performance.
⦁    Reassigns staff to meet day-to-day operating needs.
⦁    Establishes annual goals and objectives.
⦁    Approves time off.
⦁    Prepares and signs performance evaluations.

20%  Represents the unit in long-range planning:
⦁    Assists in establishing goals and objectives and identifies application changes required to implement new technology.  
⦁    Provides recommendations and advises management in areas of managerial concerns including budget, policy, project planning and project status.

20%  Confers with other division liaisons and management regarding user needs:
⦁    Makes recommendations concerning user needs.  
⦁    Represents the Illinois State Police and division in meetings, conferences, and work groups.
⦁    Travels when held offsite

10%  Keeps abreast of new developments in the Information Technology (IT) field:
⦁    Continues education by attending meetings, training sessions, seminars and conferences to increase familiarity with and maintain current on IT products, vendors, techniques and procedures.
⦁    Attends demonstrations and exhibitions related to assigned operations.
⦁    Evaluates and supports needs within Illinois State Police.
⦁    Travels when held off-site.

 5%  Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above.

Minimum Qualifications

1. Requires knowledge, skill and mental development equivalent to completion of four (4) years of college with course work in computer science or directly related fields
2. Requires three (3) years of progressively responsible administrative experience in a management information systems environment

Specialized Skills

1. Requires three (3) years of professional experience managing projects utilizing project management techniques and process.
2. Requires three (3) years of professional experience utilizing project management tools such as Microsoft Project or equivalent.
3. Requires three (3) years of professional experience in the design, testing, documentation and control management of management information and data communication systems.
4. Requires extensive knowledge of Systems Development Life Cycle.

Preferred Qualifications (In Order of Significance)

1. Three (3) years of professional experience managing projects utilizing project management techniques and process.
2. Three (3) years of professional experience utilizing project management tools such as Microsoft Project or equivalent.
3. Three (3) years of professional experience in the design, testing, documentation and control management of management information and data communication system.
4. Extensive knowledge of Systems Development Life Cycle.
5. Three (3) years of supervisory experience.
6. Extensive knowledge in computer application development, testing and implementation, computer software, and computer hardware.
7. Ability to analyze data logically and exercise sound judgment in defining and evaluating problems of an operational or procedural nature.
8. Ability to coordinate the activities of a multi-level team on complex projects to achieve desired results.
9. Ability to gain and maintain effective working relationships with agency officials, associates, vendors, clients, and others.
10. Developed verbal and written communications skills to present technical information to others with clarity and precision.

Conditions of Employment

1. Requires ability to travel.
2. Requires the ability to pass a position specific, agency required background check. 
3. Requires the ability to serve on call.
4. Requires ability to work outside of normal business hours to meet deadlines.
5. Requires use of agency-supplied equipment (cell phone, laptop, etc.).