What are the responsibilities and job description for the Systems Administrator position at Imagen Dental Partners?
About Us
Imagen Dental Partners is a community of the best players in the game. We surround the industry's top dental experts with deep business expertise, resulting in the highest performing practices in the nation. We are the home for the exceptional, technology driven dentist. We strive for excellence in all that we do, supporting high achievers who embrace innovation. Founded by highly experienced industry experts we are expanding our footprint at tremendous speed. As a fast-growing startup, we look for people hungry for growth, who get things done, and are energized by a high-intensity environment.
We're building a culture at Imagen where 'A' players can do their best work. Developing powerful leaders and world class culture that generate revolutionary results. That's why our top priority is creating an environment in which talented people excel, collaborate, and do the most influential work of their careers. We value new ideas, fresh perspectives, and unique voices. Every. Day. We lead. We forge our own path in the marketplace. No one's been where we're going. And that's just how we like it. We strive to make the lives of everyone associated with our partner practices better. To bring a smile to every face. We create community - and inspire that community to become a movement.
We are pioneering our own path to become Dentistry's top player.
We trust amazing people to do amazing things.
Let's grow together.
The Systems Administrator M365 / Azure AD role is to take ownership of all IT services needs from top level network and Azure management to basic workstation troubleshooting and service ticket level support for employees.
Responsibilities
Imagen Dental Partners is a community of the best players in the game. We surround the industry's top dental experts with deep business expertise, resulting in the highest performing practices in the nation. We are the home for the exceptional, technology driven dentist. We strive for excellence in all that we do, supporting high achievers who embrace innovation. Founded by highly experienced industry experts we are expanding our footprint at tremendous speed. As a fast-growing startup, we look for people hungry for growth, who get things done, and are energized by a high-intensity environment.
We're building a culture at Imagen where 'A' players can do their best work. Developing powerful leaders and world class culture that generate revolutionary results. That's why our top priority is creating an environment in which talented people excel, collaborate, and do the most influential work of their careers. We value new ideas, fresh perspectives, and unique voices. Every. Day. We lead. We forge our own path in the marketplace. No one's been where we're going. And that's just how we like it. We strive to make the lives of everyone associated with our partner practices better. To bring a smile to every face. We create community - and inspire that community to become a movement.
We are pioneering our own path to become Dentistry's top player.
We trust amazing people to do amazing things.
Let's grow together.
The Systems Administrator M365 / Azure AD role is to take ownership of all IT services needs from top level network and Azure management to basic workstation troubleshooting and service ticket level support for employees.
Responsibilities
- Manage & maintain Microsoft M365 suite of applications (Email, OneDrive, SharePoint, Intune)
- Manage & maintain Azure AD and SSO integration of 3rd party applications
- Troubleshoot & resolve end user hardware, software, & connectivity issues, including user access & systems configuration
- Build, enhance, test, & deploy Windows images using Intune and/or other imaging tools
- Build, maintain, & execute endpoint patching strategy, software installs, upgrades, and uninstalls
- Service desk on-going management and reporting.
- Define and implement plans to reduce manual work effort through automation and process efficiencies.
- Create, maintain, and update technical documentation.
- Define reporting and alerting requirements for business teams and leadership.
- Own 3rd party Managed Services Provider relationship provide 1st level IT support to our practices
- Other duties as assigned.
- 3 years of experience as Systems Administrator focused in M365/Azure AD suite of applications or in a similar role.
- Highly proficient in desktop technologies (Windows, Mac, Microsoft offerings including Microsoft 365, Azure, etc.)
- Experienced with PowerShell and other scripting languages.
- Experienced with Power Automate.
- Ability to use good judgment, problem-solving, and decision-making skills.
- Excellent verbal and written communication skills.
- Knowledge of ITIL concepts and the ability to use this knowledge toward development of processes around the ITIL framework.
- Strong communication and collaboration skills.
- Strong troubleshooting, problem solving and conceptualization skills.
- Must be highly curious, driven, and disciplined.
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