What are the responsibilities and job description for the Assistant Manager (FT) position at Imperial Animal Hospital?
Imperial Animal Hospital Pet Lodge is a premier destination for pet owners who demand the very best for their furry companions. We provide a safe, fun, and comfortable environment for pets to stay while their owners are away. Our team is passionate about animals and dedicated to ensuring each pet's stay is a memorable one. We are currently seeking an Assistant Manager to join our team and help us continue to provide exceptional care for our four-legged guests.
Position Overview:
As the Assistant Manager at Imperial Animal Hospital Pet Lodge, you will play a critical role in managing day-to-day operations and ensuring the well-being of our guests. You'll work closely with our dedicated team and the Lodge Manager to maintain our high standards of care and service. This position offers a unique opportunity for someone who is passionate about animals, thrives in a fast-paced environment, and has strong leadership skills.
Key Responsibilities:
- Assist in overseeing the daily operations of the pet lodge, including check-ins, check-outs, feeding, grooming, and playtime.
- Supervise and train staff to ensure they meet our high standards for animal care and customer service.
- Maintain a safe and clean environment for all animals and guests.
- Address customer inquiries, concerns, and special requests to ensure a positive experience.
- Collaborate with the Lodge Manager to schedule staff, manage inventory, and optimize Lodge processes.
- Assist with marketing and promotional activities to attract new clients.
- Handle financial transactions, record-keeping, and administrative tasks.
Qualifications:
- A genuine love for animals and a commitment to their well-being.
- Previous experience in a pet care facility, hospitality, or customer service.
- Strong organizational and problem-solving skills.
- Excellent communication and interpersonal skills.
- Leadership experience or potential to lead a team effectively.
- Basic knowledge of pet health and safety.
- Flexibility to work evenings, weekends, and holidays as needed.
Benefits:
- Competitive salary
- Opportunities for career growth and development.
- A supportive and passionate team.
- Discounts on pet care services.
- A fun and pet-friendly work environment.
- Paid Holidays/Vacation
- 401K Retirement Plan after 1 year of employment
- Medical/dental/vision insurance optional
Salary : $32,200 - $40,700
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