What are the responsibilities and job description for the Human Resources Generalist position at Imperial Cleaning?
Overview
Imperial Cleaning is one of the largest independently owned cleaning companies in the nation, providing professional cleaning services to Retail, Offices, Medical Facilities, Schools, Commercial Buildings, Financial Institutions, Municipalities, and more for over 25 years. Now over 1,000 employees strong, and with consistent double-digit sales growth year over year, Imperial Cleaning is well-positioned to continue its growth.
A central pillar of our success is effective and frequent communication with our customers to ensure that we meet their needs and achieve the highest level of customer satisfaction. We take great pride in our work and respond with a sense of urgency to resolve any issue that may arise. Our strong commitment to service excellence has enabled us to become an elite service provider for the retail luxury brand sector and we have the highest customer retention rate in our industry, over 4x the industry average.
Should you come to work at Imperial, you will find that we encourage input and creativity from employees at every level within our organization to improve and move our business forward. We welcome new employees to our growing family and team. When you join Imperial Cleaning you become part of a great family culture. At Imperial, we know that our people are our greatest asset and we take great care to find highly qualified candidates that share our commitment to growth and excellence.
Imperial Cleaning is an equal opportunity employer. We offer competitive compensation packages and a variety of benefits that provide our staff with a safe, respectful, and professional working environment. Our location: 151 Dixon Ave, Amityville is an upscale, professional building just off the 110 corridor - walking distance from the train station and town.
Job Description
SUMMARY
The Human Resource Generalist will run the daily functions of the Human Resource (HR) department including hiring and interviewing staff and enforcing company policies and practices.
ESSENTIAL FUNCTIONS
- Responsible for understanding compliance laws, as well as providing adequate communication to managers and employees about such laws
- Reviewing and updating Employee Handbook policies and procedures
- Benefits - Processing enrollments quickly and accurately, providing new hires with explanations of benefits and instructing them on enrollment and fulfillment procedures, consulting with employees about eligibility and other pertinent issues, liase with external brokers and vendors and ensuring that the firm's benefits policy is compliant with the set laws and regulations
- Recruits, interviews, and facilitates the hiring of qualified job applicants for open positions; collaborates with departmental managers to understand skills and competencies required for openings.
- Conducts or acquires background checks and employee eligibility verifications.
- Implements new hire orientation and employee recognition programs.
- Performs routine tasks required to administer and execute human resource programs including but not limited to disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
- Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff.
- Attends and participates in employee disciplinary meetings, terminations, and investigations.
- Act as backup for payroll processing, including; weekly updates to employee files, bonus/incentive pay, tracking vacation/sick pay, importing expense reimbursements, inputting exceptions, hourly employee validations, and benefit changes
- Performs other duties as assigned.
Requirements
Fluent in English and Spanish (written, oral)
2-4 years Recruiting experience
1-5 years HR Generalist experience
2-4 years HRIS experience (experience with isolved a PLUS)
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