Customer Service Representative
Job Posting for Customer Service Representative at Imperial Surveillance, Inc.
Imperial Surveillance is looking to add an experienced Customer Service Representative to our Arlington Heights corporate office. This will be a full-time in the office position. Imperial Surveillance is a Full-Service Licensed Security company that specializes in Video Surveillance, Access Control, Alarm Systems, Fire Alarms, Intercoms, and other Low Voltage Systems. Our company has always focused on creating new technology; motivated to create what is yet to exist. Come be inspired and join our team of talented extraordinary professionals!
Customer Service Representative Job Responsibilities:
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers primarily through inbound calls.
- Acknowledging and resolving customer complaints.
- Processing orders, forms, applications, requests, and tickets.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Ensuring customer satisfaction and providing professional customer support.
Required Qualifications/Skills:
- Previous customer service experience is preferred.
- Exceptional multi-tasking and organizational skills.
- Good attendance is a MUST for this position.
- Ability to work in a fast paced work environment.
- Professionalism, confidentiality, and time management skills.
- Ability to stay calm with customers who are stressed or upset.
- Excellent phone etiquette.
Job Type: Full-time
Pay: $40,000.00 - $45,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Sign up to receive alerts about other jobs that are on the Customer Service Representative career path.
Click the checkbox next to the jobs that you are interested in.
Sign up to receive alerts about other jobs with skills like those required for the Customer Service Representative.
Click the checkbox next to the jobs that you are interested in.
-
Customer Complaint Resolution Skill
-
Income Estimation: $27,812 - $35,319
-
Income Estimation: $27,862 - $35,954
-
-
Customer Interaction Skill
-
Income Estimation: $34,791 - $44,978
-
Income Estimation: $35,741 - $44,029
-
Not the job you're looking for? Here are some other Customer Service Representative jobs in the Arlington, IL area that may be a better fit.
We don't have any other Customer Service Representative jobs in the Arlington, IL area right now.
Affiliated Customer Service, Inc., Downers Grove, IL
Assistant Fire Alarm Inspector
Affiliated Customer Service, Inc., Downers Grove, IL