Residential Manager

Job Title: Residential Manager Program: Residential

Reporting Location: IRA Assigned Reports To: Director of Residential Services

Scope of work performed: The Residential Manager is responsible for the overall health, safety and well-being of the residential group home residents, as well as the supervision and direction the IRA assigned. A motivated leader that will provide administrative leadership, guidance and supervision while overseeing program development, implementation and documentation in that promotes person-centered practices.

Qualifications:

• Will possess a bachelor’s degree in psychology, Human Services or a related field and two years supervisory experience in the DD field OR an AAS degree and four years supervisory in the DD field.
• Ability to manage others and good communication skills.
• Must have strong organizational skills and writing skills.
• Previous experience supporting individuals with disabilities is highly preferred.

Job Duties

• Supports the weekly scheduling of residential staff to ensure client ratios are at required standards to support the supervision of residents and meaningful programming for all shifts.
• Must be able to provide leadership, supervision, and training to in-house Team Leads, DSPs and other professional staff. This includes "on the floor'' supervision of staff to assure that staff is assigned specific duties. Overall, must have the ability to lead and motivate employees while maintaining positive morale to ensure optimum care of the individuals.
• Must have sufficient flexibility in regard to assignments and schedule and be available to the residence for consultation and support during "non-business" hours. The Manager will work forty hours per week, including a minimum of sixteen hours per month on the weekend, observing both a Saturday and a Sunday. Scheduled hours during the week are flexible; however, they should ensure that all shifts are observed. Should typically schedule themselves to be at the IRA three evenings per week and once during the early morning hours. Monthly, a minimum of one night-shift visit should be scheduled. (Administration assumes the right to modify a manager’s proposed schedule based on the needs of the program at any time).
• Responsible for all house and resident monies and oversight of house and property maintenance.
• Review and verify billing documentation of each program every week.
• Coordinate and oversee financial operations of programs. This includes reviewing and approving payroll in a timely manner; review of finance reports, monitoring of spending and budgets. Oversee Medicaid billing documentation to include utilization of THERAP. Monitor all houses you oversee to ensure data documentation is being completed daily.
• Oversee the conducting and recording of monthly fire drills and report any potentially dangerous conditions to the Residential Director.
• Works closely with Human Resources Department and is responsible for the training, and ongoing coaching and supervision and evaluations of Residential Staff.
• Works with the Training coordinator to ensure training compliance and identifies training needs.
• Conduct and document staff meetings monthly.
• Act as the lead person for crisis situations.
• Ensures proper documentation & notifications to parents, guardians, and care coordinators.
• Provides oversight of incident management to ensure the timely and accurate submission of all required documentation and notifications.
• Supports the oversight and management of program funds and expenditures. Ensures accurate records and oversight of submission of receipts and reconciliation is made daily. Monitors all expense logs.
• Reviews reports, resident monthly progress notes to ensure accuracy and submitted as due.
• Responsible for assessing the overall atmosphere of program, observing staff and resident interactions, conducts required unannounced supervisory checks, resolve staff and residents’ issues and provide training corrections as needed.
• Coordinate with other supervisory staff. facility checks, unannounced visits, fire drills, food service, clothing room, purchasing, personal care and household supplies.
• Coordinates supervisory coverage and staffing with other Managers if needed.

This position description in no way states or implies that the responsibilities listed are the only duties to be performed by the person filling this position. The person in the position may be required to perform other duties as necessitated by the situation or requested by his/her supervisor, the Executive Director or his/her designee.

SKILLS

Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Math: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.

Reasoning: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical form and deal with several abstract and concrete variables.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee in order to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. While performing the duties of this position, the employee is regularly required to stand, walk. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch and crawl. The employee must be able to lift up to 50lbs.

Conditions of Employment: The employee agrees to comply with the Corporate Compliance Policy and all laws, rules, regulations and standards of conduct relating to the position. All staff must pass all NYS Justice Center Background Check Requirements, and Physical. In addition, the employee has a duty to report any suspected violations of the law (including any motor vehicle infractions) to the Human Resources Department.