What are the responsibilities and job description for the Intake Coordinator/Scheduler position at In Touch Rehab?
In Touch Rehab
Job Title/Position: Intake Coordinator/Scheduler
JOB DESCRIPTION SUMMARY
Intouch Rehab, a home health physical therapy company, is seeking an intake scheduling specialist to join our team. The scheduler serves as an initial contact for new patient intake and referrals. They are trained to accept and schedule new patients through various agencies in order for the patients to receive the quality therapy that they require.
ESSENTIAL JOB FUNCTION/RESPONSIBILITIES
1. Process new patient intakes for home health physical therapy by accepting, entering data, and scheduling new patient referrals from various agencies on a daily basis.
2. Assign each patient to a therapist and communicate with the therapist.
3. Ensure that various documents are scanned and attached to each patient's chart.
4. Use online scheduling/computer based programs to schedule patients.
5. Communicate with agencies/staff through email, on the phone and through text messages.
6. Perform other duties as assigned.
The above statements are intended to be a representative summary of the major duties and responsibilities performed by occupants of this job. The occupants may be requested to perform job related tasks other than those stated in this description.
POSITION QUALIFICATIONS
1. Demonstrates basic computer knowledge such as replying to emails, using Microsoft office, navigating through the computer.
2. Demonstrates good verbal and written communication (email replies) and organization skills.
3. Demonstrates attention to detail and thoroughness.
Job Types: Full-time, Part-time
Pay: $15.00 - $23.00 per hour
Benefits:
- Flexible schedule
Schedule:
- 8 hour shift
- Weekend availability
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Language:
- English, Spanish, Vietnamese, Chinese, Farsi, Tagalog (Preferred)
Work Location: One location