Deposit Compliance Quality Control Analyst

Job Title: Compliance QC Analyst/Assistant

Department: Compliance

Reports To: VP, Deposit Compliance Services

FLSA Status: Non-Exempt

Summary

Provide support for deposit function in the compliance department.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Monitor new deposit accounts for completeness and accuracy
• Monitor existing deposit account maintenance for completeness and accuracy
• Review CIP and Beneficial Owner information all loan and deposit accounts
• Communicate with staff and remediation requirements
• Retrieve and scan mail to appropriate departments
• Process document requests for subpoenas, garnishments, levies, etc.
• Backup duties for other Deposit Compliance staff members
• Provide support to gather documentation for exams and audits

Supervisory Responsibilities

This job has no supervisory responsibilities.

Experience and Skills:

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Communication - understands and effectively utilizes communication concepts, tools and techniques; ability to effectively communicate, receive and interpret ideas, information, and needs.

Accuracy - understands the importance, necessity, and value of accuracy and attention to detail; ability to process information and tasks with a high level of accuracy.

Managing Priorities - ability to manage and prioritize multiple objectives, projects, and activities by executing superior time management skills.

Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data.

Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.

Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Associates Degree or 6 - 12 months of banking experience preferred.

Language Skills

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills

To perform this job successfully, an individual should have knowledge of at least intermediate level of expertise with Microsoft Office products and Windows, with the ability to learn and navigate various types of software.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must occasionally lift and/or move up to 25 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, or working conditions.

ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for American with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

INB N.A. is committed to Equal Employment Opportunity with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment. It is INB's policy to afford equal opportunity to all employees and applicants for employment without regard to race, creed, color, sex, sexual orientation, age, marital status, national origin, disability, religion, veteran status, or any other basis prohibited by law. The EEO Law poster is available here:

https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Type or Copy/Paste Requirements here
From: INB