What are the responsibilities and job description for the Receptionist position at Inception?
If you have medical office experience as a receptionist and a passion for women's health, we have an exciting opportunity for you! This role welcomes patients with a warm greeting, assists with patient requests for services and related inquiries, and operates necessary front office equipment to ensure high-quality patient relations.
Essential Responsibilities:
· Answering phone and directing calls or assisting patients as is appropriate, handling and managing the continuous flow of information between the lab, onsite physician and other staff while adhering to our standards of patient care and right to privacy
· Schedule and confirm patient appointments, check-ups and physician referrals.
· Verification of Insurance Benefits as needed.
· Answer telephones and direct calls to appropriate staff.
· Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
· Compile and record medical charts, reports, and correspondence.
· Interview patients to complete insurance and privacy forms.
· Performs other duties/special projects and tasks as assigned
Education and skills necessary:
· High School Diploma is required
· Two years customer service experience is preferred
· Medical Office experience preferred
· EMR experience preferred
What we offer you!
- Outstanding benefits including health, vision and dental packages, including HSA/FSA, Life and Disability Insurance
- 18 days of accrued PTO in addition to 10 paid holidays
- Fertility benefits
- 401(k) Retirement Plan
- Employee Assistance Program
- Continuing Education Reimbursement
- We provide a great, family work environment with internal growth opportunities.