What are the responsibilities and job description for the Receptionist/Patient Coordinator position at Indigo Wellness Group?
Join our warm and friendly integrative wellness group.
We are looking for someone for to join our admin/patient care team and work in both our Stamford and Westport offices.
Please note: we will only schedule interviews with applicants that complete the required skills tests.
Job entails:
-Answering phones and emails
-Checking patients in and out using our EHR software.
-Scheduling follow up visits, preparing superbills (insurance receipts)
-Room turnover, cleaning rooms between patients, putting fresh table paper out, etc.
-Using Slack to communicate with our other office and practitioners
-Lastly and most importantly, being a warm and welcoming presence for our patients and helping to support our providers.
Required Work Experience: Previous experience working in client/customer facing position. We are a fully digital practice- no paper charts- and need someone comfortable with technology.
Our ideal candidate is available to work 3-4 shifts varying from 6-8 hours each and maybe willing to grow into a larger role.
Job Type: Part-time
Pay: $18.00 per hour
Expected hours: 18 – 30 per week
Healthcare setting:
- Private practice
Medical specialties:
- Holistic Medicine
Schedule:
- 4 hour shift
- 8 hour shift
- Afternoon shift
- Evening shift
- Morning shift
Application Question(s):
- We are a group of hardworking, compassionate, professionals who also value a warm and friendly workplace. What would you bring to the table?
- Do you have any experience or interest in the holistic health care space, specifically acupuncture, nutrition, pelvic floor PT, or therapy?
- While we strive to present a calm and warm environment, things can move fast behind the scenes. Our admin team needs to wear many hats and smoothly transition between provider and patient support. Please explain why you think you'd be good at handling several things at once.
- How confident are you in using a software program for booking, billing and checking in patients? Please explain any relevant experience.
- Are there any times you definitely AREN'T available to work?
- We are looking for someone who can work out of both our Westport and Stamford offices. Is this a problem for you? Do you have reliable transportation?
- This is a part time job with hours ranging from 18-30 hrs per week. Pay is hourly. Days and times are TBD. Please confirm your understanding.
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $18