Office Manger-IT

*The salary range for this position is $60,000-$65,000 annually. Onsite/ No Remote Options

ABOUT US 

We are IndyGo, a Municipal Corporation of Indianapolis – Marion County, and we’re proud to be the largest public transportation provider in the state of Indiana. We operate 32 transit routes throughout the county, providing nearly 10 million passenger trips a year to the good citizens of our region. IndyGo is committed to expanding mobility options to improve connectivity with the company’s mission, vision, and goals. 

WHO WE ARE 

A key measure of any great city is the ease of getting from one place to another. We call it “mobility.” It’s as essential as access to electricity and clean water. It moves a city forward to become a better place of opportunity and community. It’s a measure of a city’s vitality and potential, and it reflects a city’s judgment about its civic priorities. It makes a city a better home and a better place to visit. 

At IndyGo, getting people from one place to another is much more than just moving riders; it’s about getting our riders to their hopes and dreams, to their education and careers, to their families and friends, to their health and well-being, and another day of life in Indianapolis and the surrounding areas. 

We’re here because you’ve got somewhere you need to be, and you need an easy, reliable way to get there. So come on; get on and get going to wherever you want to go on IndyGo. 

INDYGO MISSION 

As the region's largest transit authority, we are duty-bound to set the bar for transparency, trust, and overall professionalism. Our mission is to connect our community to economic and cultural opportunities through safe, reliable, and accessible mobility experiences. 

 Accountability: We are legally, ethically, and morally committed to utilizing all resources responsibly with integrity and transparency.   

Diversity: We promote, embrace, and value all individuals.   

Safety: We ensure safe and secure environments.    

Excellence: We strive for quality in everything we do. 

Teamwork: We actively promote effective communication, collaboration, and partnerships.  

Respect: We value and treat all with dignity. 

BENEFITS WE OFFER 

• Full-time positions with guaranteed 40 hours/week.  
• Medical, dental, and vision (effective on the 1st of the month, 30 days after the start date). 
• Free on-site wellness clinic for employees and their families. 
• Retirement plan (401A and 457B). 
• Tuition reimbursement. 
• Free IndyGo transportation for employees and their families. 
• Federal Loan Forgiveness Program

POSITION PURPOSE

The Office Manager for the Information Technology Department of the Indianapolis Public Transportation Corporation (IndyGo) will play a crucial role in maintaining the efficiency and organization of IT office operations and serve as a primary point of contact for procurement and HR-related affairs. This role will report directly to the CIO and provide unparalleled organizational skills with attention to detail to assist in managing all department administrative functions and handling confidential matters with discretion.  

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

To succeed in this role, an individual must satisfactorily perform the functions listed below. The company will make reasonable accommodations to enable individuals with disabilities to perform these functions.

ESSENTIAL FUNCTIONS

• Research, prioritize, and provide follow-up on ongoing issues and concerns addressed to the CIO/IT Department
• Work with the procurement department to manage IT contracts and warranties concerning timelines, expirations, and monthly/annual cost
• Manage all IT purchase requisitions and monitor IT budget, including tracking all expenses, data entry for purchases, shipping confirmations, and asset inventory management
• Assists in developing and managing assigned CIO projects, including monitoring activities, timelines, and team deliverables while issuing follow-up communication on behalf of the department.
• Function as a point of contact with the Department of People (HR) to create job descriptions, schedule interviews, and assist with onboarding processes.
• Cultivate professional, inclusive, and respectful working relationships, and anticipate department needs.
• Maintain department policies, procedures, and the PTO calendar while utilizing discretion, confidentiality, and sound judgment in handling department matters

OTHER FUNCTIONS

• Performs other duties as assigned.

SUPERVISORY RESPONSIBILITIES

• None

EDUCATION AND/OR EXPERIENCE

To perform this job successfully, an individual must have the following education and/or experience. 

• A minimum four (4) years of experience in administrative support, business administration
• Management, program support, public administration, or project management. previous experience 
• Experience with working in financial systems – two (2) years (preferred)
• Information Technology experience is a plus
• Bachelor’s degree in business (preferred)

KNOWLEDGE, SKILLS, AND ABILITIES

The requirements listed represent the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. The company will make reasonable accommodations to enable individuals with disabilities to perform these functions.

• Organizational skills that reflect the ability to perform and prioritize multiple tasks timely and seamlessly with proven office management experience
• Mathematical, analytical, and computer skills relevant to the position, with at least one year of recent applicable experience.
• Ability to build relationships, establish credibility, and influence organizational leaders at all levels
• Motivated self-starter with project management skills and the ability to work collaboratively
• Demonstrated ability to communicate effectively and provide accurate information
• Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint)
• Proven knowledge of collaboration tools (Microsoft SharePoint/Zoom/WebEx/Microsoft Teams)
• Ability to work with (and lead from within) global and cross-functional teams

PHYSICAL DEMANDS

The physical demands described here represent those an individual must meet to perform the essential functions of this job successfully. The company will make reasonable accommodations to enable individuals with disabilities to perform these functions.

• Must be able to prioritize work and arrange schedule to meet deadlines.
• Ability to work independently and identify potentially more effective methods of work operation.  
• Ability to remain stationary 50% of the time and to move intermittently throughout the workday, occasionally between departments or facilities.   

IndyGo is an Equal Opportunity Employer