Data Entry Clerk
Job Posting for Data Entry Clerk at Infinite Computing Systems
Job Summary
This position is for a Data Entry Technician who is under direct supervision. Responsible for resolving basic customers' service and obtaining customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased. Applies basic skills in the execution of existing procedures.
Primary Responsibilities:
- Works under direct supervision to provide satisfactory and quality customer service.
- Obtains customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased.
- Keeps records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Performs duties related to overall customer service.
- Scans incoming customer documentation.
- Files completed Service Notifications with all Customer Documentation.
- Archives files.
- Data entry on shared data files.
- Monitor a Group Email and forward emails to the appropriate team to work.
- Printing Delivery documentation
- Provides support to sales team with regard to customer concerns..
- Consistently documents customer service needs to identify patterns and maintain quality.
Required Skills:
- Effectively communicate with internal and external customers
- Ability to work within Microsoft Excel
Job Type: Contract
Pay: $16.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- Paid time off
Schedule:
- 8 hour shift
Experience:
- Microsoft Excel: 3 years (Required)
- Accounts payable: 2 years (Required)
- Data entry: 3 years (Required)
- Billing: 3 years (Required)
- Microsoft Outlook: 2 years (Required)
- Document management: 2 years (Preferred)
Work Location: On the road
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Job openings at Infinite Computing Systems
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