What are the responsibilities and job description for the Service Advisor/Writer position at Infiniti of Sarasota?
Professional Service Advisor needed to join our team at Infiniti of Sarasota, a proud member of the Sunset Automotive Group family of new car dealerships.
Why make the move to Sunset?
- Work-life balance - we are closed evenings and every Sunday
- Stable, generous pay plans
- Professional, team-oriented work environment
- Local, family-owned business that cares about the community and the employees
- Why would you work anywhere else?
Experience advising automotive service customers and developing relationships with new and existing auto service customers required. Reynolds & Reynolds experience very helpful.
Service Advisor-Writer Duties
The Service Writer/Advisor is responsible for clear communication of vehicle issues and needs between our valued service clients and the service team. A great service advisor will do the following:
- As the first point of contact for automotive service customers, greet clients with a smile and provide outstanding customer service.
- Use active listening to engage and understand the customer's vehicle issues and concerns.
- Create repair order and communicate vehicle needs clearly to service technician.
- Communicate vehicle diagnoses and maintenance needs to customer. Advise and sell needed work.
- Follow up on vehicles throughout the repair process, keeping customer updated.
- Interact with customers, vendors, and technicians in a professional manner at all times.
Automotive Service Writer-Advisor Requirements
- Must be career minded and have great customer service skills.
- Strong automotive knowledge and experience required.
- Experience with Reynolds & Reynolds preferred.
Sunset Automotive Group Benefits
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Life and Disability Coverage
- Paid Holidays
- Paid Time Off - 2 weeks after one year, use up to 5 days in advance after 6 months
- Company-paid Factory Training
- Employee Discounts at all Sunset locations
- Pay Plan based on experience
- And more!
If you are looking for a place to work where you will have opportunities for growth and be appreciated, this might be the place for you! Enjoy your job and the people you work with at Sunset Automotive Group.
Salary : $70,000 - $90,000