Traveling Business Office Manager (TBOM)

We are Hiring a Travleing Business Office Manager

JOB SUMMARY

The Traveling Business Office Manager travels to facilities that are currently in between permanant Business Office Managers to ensure timely and accurate record keeping of all facility transactions related to generating a monthly statement to the facility’s financial performance for Indiana facilties within a specfic region. Such transactions include, but are not limited to, facility purchases (accounts payable), fill management, billing (accounts receivable) and Resident trust activity. Promptly and appropriately adhere to Medicare and or Medicaid rules with a facility-orientated approach to allowable and most beneficial billing procedures. Acts as a facility advocate in collecting and documenting all accounts.

DUTIES & RESPONSIBILITIES

• Responsible for collecting accounts receivable for private pay by using the following techniques/procedures:
• Conduct collection calls on delinquent accounts and sends a letter documenting the conversation.
• Advise leadership on payments not received by due dates.
• Resolve statement disputes as needed/requested from responsible parties within 24hrs.
• Conduct follow-ups on delinquent account pay dates. 1 follow-up per month.
• Advise the Administrator and the corporate level personnel of potential problem accounts as they arise.
• Participate in collections meetings with Administrator and corporate level personnel.
• Prepare a plan of action for outstanding account according to policies and procedures.
• Prepare and submit write-offs for private pay to corporate level staff monthly.
• Responsible for Medicaid Pending accounts (including Hospice Pending)
• Meet with responsible parties to determine if accounts are Medicaid eligible.
• Confirm that the Medicaid application has been submitted.
• Conducts follow-up with Medicaid regarding status of application.
• Conducts follow-up with resident/responsible party regarding status of application and compliance.
• Bill estimated Patient Liability on all accounts.
• Review Medicaid pending conversions on a weekly basis, or as needed.
• Advise Administrator of potential problems as they arise.
• Supervise Business Office Staff and conduct regular meetings to review progress toward departmental goals, offer direction, suggestions, and evaluate performance.
• Enter month-end ancillary charges (X-ray, Lab and Pharmacy).
• Ensure appropriate letters are sent within 72 hours of admission/decision.
• Send PCC collection letters by the 15th of each month.
• Attend weekly Medicare meetings.
• Monitor the level of care (LOC) is completed for every resident, providing a list of uncompleted LOCs to Administrator and corporate personnel monthly.
• Prepare daily deposits and take deposits to the bank.
• Demonstrate responsibility for the day-to-day activity in resident trust accounts.
• Gathers monthly therapy billing logs from Physical Therapy, Occupational Therapy, and Speech Therapy departments and forwards them to the corporate level personnel, on a designated day of each month.

Qualifications

• Must possess, as a minimum, a GED or High School Diploma, Associates Degree in Business or at least three (3) years of accounts receivable management experience in health care preferred.
• Possess current knowledge of accounts receivable management, basic accounting procedures, insurance/third party billing procedures, and computerized office system operation.
• Previous Healthcare experience 
• Knowledge of Microsoft applications