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Help Desk Support

Infologitech
Indianapolis, IN Full Time
POSTED ON 6/19/2023 CLOSED ON 8/29/2023

What are the responsibilities and job description for the Help Desk Support position at Infologitech?

Hi,
Hope you are doing Great!
Job Position : IN-DCS-Help Desk Support

Job Location : 500 N. Meridian Street Indianapolis, IN 46204

Job Duration : 6 Months

Skill Required / Desired

  • Basic knowledge of contact center phone systems Required 6 Months
  • Basic knowledge of help desk ticketing systems Required 6 Months
  • Working knowledge of Microsoft Office (Outlook, Word and Excel); Required5 Years
  • Ability to learn Microsoft SharePoint and IBM Rational Change and Configuration Management (CCM) tools Required
  • Ability to identify and resolve problems using research techniques Required
  • Ability to communicate effectively orally and in writing Required
  • Experience providing first and second tier help desk support Required 5 Years
  • Prior customer service experience Required 5 Years
  • Prior Child Support ecperience Desired

Thanks and Regards,
Pushpa Nath

Job Type: Contract

Salary: $20.00 - $26.00 per hour

Schedule:

  • 8 hour shift

Work Location: One location

Speak with the employer
91 609-759-2906

Salary : $20 - $26

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