What are the responsibilities and job description for the Customer Success Manager position at InMobi?
Who are we and What do we do?
InMobi Group’s mission is to power intelligent, mobile-first experiences for enterprises and consumers. Its businesses across advertising, marketing, data and content platforms are shaping consumer experience in a world of connected devices. InMobi Group has been recognized on both the 2018 and 2019 CNBC Disruptor 50 list and as one of Fast Company’s 2018 World’s Most Innovative Companies.
What’s the InMobi family like?
Consistently featured among the “Great Places to Work” in India since 2017, our culture is our true north, enabling us to think big, solve complex challenges and grow with new opportunities. InMobians are passionate and driven, creative and fun-loving, take ownership and are results-focused. We invite you to free yourself, dream big and chase your passion.
What do we promise?
We offer an opportunity to have an immediate impact on the company and our products. The work that you shall do will be mission critical for InMobi and will be critical for optimizing tech operations, working with highly capable and ambitious peer groups. At InMobi, you get food for your body, soul, and mind with daily meals, gym, and yoga classes, cutting-edge training and tools, cocktails at drink cart Thursdays and fun at work on Funky Fridays. We even promise to let you bring your kids and pets to work.
WHAT YOU WILL BE DOING
- Build and cultivate senior level relationships and revenue for a portfolio of DSP and Publishers on InMobi Exchange.
- Continually expand relationships with those partners by finding new contacts across supply and demand teams who can further evangelize InMobi and our suite of offerings to buyers
- Partner with our Agency sales team to grow spends from agency partners and brand direct buyers
- Identify and close strategic up-selling and cross-selling opportunities by understanding core client business and product needs
- Communicate the value of InMobi Exchange platform to relevant teams in the Client Org.
- Work closely with product, supply, marketing and operations teams to constantly optimize efforts relating to Account growth and company-wide goals
- Provide feedback to the product team in designing better products by communicating market and competitor knowledge
- Derive actionable insights from data and shape business decisions
- Hit quarterly revenue and strategic goals
- Contribute to the InMobi culture
WHO YOU ARE
- Bachelor’s Degree
- 4-6 years of experience in Digital Advertising or Advertising Technology space
- Strong quantitative skills and negotiation ability
- Self-starter – able to tackle new clients or territories with little mentorship
- Agile learner – able to rapidly grasp new technology and product changes
- Comfortable working with several different teams inside the organization to collaborate and grow an account
- Established record of exceeding revenue expectations
- Prior experience of owning revenue management for a product/ business line/ account/ geography
- Ability to work across different global cultures and in a matrix style environment.
InMobi provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
WHY JOIN US?
You will contribute to creating disruptive and innovative consumer experiences using technology. We value autonomy, collaboration, technical innovation and results-oriented thinking. InMobi’s culture is all about rewarding excellence so there are fantastic opportunities for the right candidates!
