Enterprise Solutions Administrator

Innoza Tech LLC
Richmond, VA Other
POSTED ON 6/26/2023 CLOSED ON 7/3/2023

What are the responsibilities and job description for the Enterprise Solutions Administrator position at Innoza Tech LLC?

Job Description

Detail Skills:
• Provides system administration support of VITA Box enterprise site and Salesforce.
• Conduct day to day application administration, content management support and user support.
• Advanced configuration changes including flows, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, dashboards, and reports.
• Coordinates with VITA Customers and Box on testing and deploying new Box Releases.
• Administer support of users and groups including add or remove users, manage their settings, and convert unmanaged users to managed users.
• . Create groups and manage membership
• Adding users, building groups, customizing security settings per requests.
• Provide regular insights to VITA and departments on Box platform usage analytics
• Manage enterprise platform sandboxes. Provide, and remove access to sandbox for users and departments.
• Manage user accounts in Box and generate report(s) to identify license consumption by each agency/user group.
• Manage enterprise settings for global security, encryption, device trust, content sharing and notifications.
• Experience with one of the following: C#, Java, PHP, Python, Ruby, PowerShell, REST API
• Writing scripts from scratch
• Experience with Box, Salesforce, RPA, PowerShell, Active Directory, Accounts Provisioning and Deprovisioning, Service Now, Messaging, DNS, Enterprise Networking, Azure, O365, IAM, OKTA, BOX, SQL
• Keeps documents and systems (for example: ServiceNow) updated with relevant information related to the project requirements and delivery status
• Engage with and manage third-party contractors
• Provide Tier 2 and 3 support for site admins in cloud applications like UI Path, Zoom, DocuSign, BOX, M365 (Office, OneDrive, SharePoint, Teams)
 
Skill
Required / Desired
Amount
of Experience
 
Experience in gathering and translating customer requirements into a solution or set of tasks in supported cloud applicationsDesired5Years
Manage enterprise settings for global security, encryption, device trust, content sharing and notificationsDesired5Years
Experience with one of the following: C#, Java, PHP, Python, Ruby, PowerShell, REST APIDesired5Years
Programming skills in one or more scripting languages, PowerShell requiredRequired5Years
Experience with Box, RPA, PowerShell, Active Directory, Accounts Provisioning and Deprovisioning, Service Now, Messaging, DNS, EnterpriseRequired5Years
Administer support of users and groups including add or remove users, manage their settings, and convert unmanaged users to managed usersRequired5Years
Strong understanding of Enterprise architectures including Active Directory, SIEM, CASB, CMDB, etc.Required5Years
Engage with and manage third-party contractors.Required5Years
Administer support of users and groups including add or remove users, manage their settings, and convert unmanaged users to managed usersRequired5Years
Coordinates with Customers and Box on testing and deploying new Box ReleasesRequired5Years
Manage enterprise settings for global security, encryption, device trust, content sharing and notificationsRequired5Years
Experience in gathering and translating customer requirements into a solution or set of tasks in supported cloud applicationsRequired5Years
Troubleshoot production issues impacting performance/availability/stability of our supported services/applications amongst various teamsRequired5Years
Manage enterprise platform sandboxes. Provide, and remove access to sandbox for users and departmentsRequired5Years
Manage user accounts in Box and generate report(s) to identify license consumption by each agency/user groupRequired5Years
Provide Tier 2 and 3 support for site admins in cloud applications like UI Path, Zoom, DocuSign, BOX, M365 (Office, OneDrive, SharePoint, Teams)Required5Years
Performs tenant admin, license and user management and other administrative tasks in cloud applications like UI Path, Zoom, DocuSign, BOX, M365Required5Years
Creation and development of Robotics Process Automation and Workflow Automation scripts especially in applications like uiPath or DocuSignRequired5Years
 
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