What are the responsibilities and job description for the Billing Analyst position at Insight Global?
JOB DESCRIPTION
Insight Global is looking for a fully remote Billing Analyst. This person must be comfortable working the late shift 2 PM to 11 PM PST (11 AM to 8 PM HST, 5 PM EST to 2 AM EST) because they will be communicating with clients that are located in Australia. This person will be responsible for handling billing tickets and requests coming through their system from their clients. The ideal candidate will have great verbal and written communication skills as they will be responsible for communicating both internally and externally to resolve billing tickets. The ideal candidate will also have Salesforce experience as they will utilize this platform for research and general billing responsibilities. It is required that this candidate has a strong understanding of the billing process.
MINIMUM REQUIREMENTS
5 years of billing experience in a role similar to billing specialist, AR or AP specialist, invoicing specialist
Strong written and verbal communication skills.
Attention to detail/Adaptable
Experience communicating with clients and resolving billing inquiries.
Proficient within Microsoft Products
DESIRED SKILLS
Salesforce, Zuora or Netsuite experience.
