What are the responsibilities and job description for the Call Center Manager position at Insight Global?
Required Skills and Experience *
- 3-5 years of Management or Leadership experience in an Outbound Call Center environment
- Experience with creative lead generation (not just zoom info)
- Experience utilizing a CRM for customer tracking (preferably Salesforce)
Nice to Have Skills and Experience
- Bachelor's Degree is highly preferred
- Salesforce CRM experience
Job Description *
Insight Global is looking for a Call Center Manager in the Beltsville/Laurel, MD area that can help kickstart an outbound call center for a Home Improvement client. This person with be hiring and managing 5-8 call center representatives that will be focused on lead generation in a creative and innovative way to develop business for the client. We are looking for someone that has proven ability in managing or leading an outbound call center, experience with lead generation and coming up with creative ways to do so, and has a motivated personality.
Compensation:
$100,000 to $120,0000 per year annual salary.
Exact compensation may vary based on several factors, including skills, experience, and education.
Salary : $100,000 - $1,200,000
