What are the responsibilities and job description for the Desktop Support Specialist position at Insight Global?
Job Description:
The Desktop Support Specialist will provide exceptional managed IT services to our clients and employees. Primary responsibilities include providing computer support to students, faculty, and staff (hardware/software related issues on a ticketing system basis). The specialist provides escalated support to the Personal Support Center on a rotating basis. Assignments of duties and daily tasks can change on a regular basis and focus can be reflected in a change in accounts supported.
Desired Qualifications:
- 2 years’ experience supporting Windows & MAC operating systems in a corporation environment
- Thorough knowledge of Windows desktop operating systems and basic office applications
- Experience administering Exchange mailboxes
Plusses:
- Experience supporting Windows server platforms
- Experience working with Group Policies, scripting and SCCM
- Experience supporting Cisco IP phones and Call Manager
Job Type: Full-time
Pay: $40,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location:
- Multiple locations
Work Remotely:
- No
Work Location: Multiple Locations