IT Help Desk

Insight Medical Imaging
Greystone, WV Full Time
POSTED ON 7/31/2024 CLOSED ON 8/30/2024

What are the responsibilities and job description for the IT Help Desk position at Insight Medical Imaging?

Job Description
Job Profile: IT Help Desk Technician
Reports to: IT Manager
Direct Reports: N/A
Hours: 40 hours/week, Permanent Full-Time

Location: Greystone
Closing Date: Until Successful Candidate Found

Yes, we’re hiring, and we want you at Insight! We have clinics throughout Edmonton and the surrounding areas, and we are continuing to grow. Chances are we have an opportunity that is just right for you.
We are currently recruiting to fill the position of an IT Helpdesk Technician. This is an in-person role. Posting will remain open until a suitable candidate is found. Review of applicants ongoing.
What You'll Do
Join our IT team and provide excellent customer service
Work with well trained and friendly IT professionals
Share your knowledge and develop your skills in a relaxed and caring environment
What You'll Bring to Us
A positive attitude and good interpersonal skills
Ability to work as a team and independently
Customer-first attitude
Attention to detail and commitment to learning
What We'll Bring to You
Competitive Compensation
Paid Vacation
Flex Days
RRSP Matching
Education Allowance
Work-Life Balance
Staff Events
Find out what Insight can do for you! Qualifications Intermediate understanding of server technology, as well as network topology and concepts (DNS, DHCP, VLAN, VPN).
Familiarity with PACS and/or RIS (Radiology Information System) is desirable but not required.
Desirable systems experience: Scripting, Office 365, Interfaces, Virtual Fax, VOIP PBX, PaloAlto/HP/Cisco Networks, Encryption, Linux OS, MS-SQL, VM’s, MDM.
Ability to do afterhours work, both on a planned and unplanned basis.
Maintain information privacy and system security while fulfilling duties.
Able to lift and move up to 50lbs.
Technical training/certifications or 2 year previous experience.
Reliable vehicle and valid driver’s license.
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