Desktop Support Specialist

INSPYR Solutions
BARTLESVILLE, OK Full Time | Contractor | Temporary
POSTED ON 9/19/2023 CLOSED ON 9/26/2023

What are the responsibilities and job description for the Desktop Support Specialist position at INSPYR Solutions?

Title: Desktop Support Specialist
Location: Bartlesville, OK, 74004
Duration: Open-ended contract
Work Requirements: US Citizen, GC Holders, or Authorized to Work in the US. Candidates represented by sub-vendors will not be considered for this position.
 
Qualified candidates may send a copy of their resume (Word Format) to Slater Davidson at sdavidson@inspyrsolutions.com. 
 
Job Description:
INSPYR Solutions is seeking a Desktop Support Specialist for one of its oil and gas clients in Bartlesville, OK. This is an onsite position providing hands-on technical support to internal employees.

Responsibilities:
  • Provides resolution to all desktop support requests.
  • Configures, troubleshoots, isolates, repairs, and resolves all customer desktop issues including desktop/laptop hardware and software, mobile devices, printers, scanners, copiers, hardware peripherals, and other desktop-related equipment.
  • Troubleshoots and repairs desktop computers to ensure they interconnect seamlessly with multiple systems including network drives and all business productivity applications.
  • Communicates directly with customers via phone, e-mail, and remote diagnostics to identify, reproduce, and resolve customer-reported issues.
  • Works independently to troubleshoot all support requests and follow escalation policies.
  • Participates in testing, documentation, and implementation of assigned projects.
  • Responsible for tracking hardware inventory per division policies along with running and terminating infrastructure cabling between workstations and communication closets.
 
Knowledge and Experience:
  • 0-3 years of experience.
  • Provides technical and/or administrative support.
  • Demonstrates the ability to learn terminology, applications, and standard procedures for performing the job function.
  • Performs routine, basic office/field tasks using established procedures.
Our benefits package includes:
  • Comprehensive medical benefits
  • Competitive pay, 401(k)
  • Retirement plan
  • …and much more!
 
About INSPYR Solutions:
As a leading information technology partner, we connect top IT talent with our clients to provide innovative business solutions through our IT Staffing, Professional Services, and Infrastructure Solutions divisions. We understand and value the unique needs of highly skilled information technology professionals in the industry and always strive to stay above the curve. Our company was founded on the following core values: Be the Best, Understand the Urgency, Never Ever Give Up, Have the Courage to Excel, and Contribute. We take pride in our business model and strive to create a positive workplace environment through an exemplary culture.
 
INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
 
 

About the Company:
INSPYR Solutions


About INSPYR Solutions
As a leading technology solutions company, we connect top IT talent with clients to provide innovative business solutions through our IT Staffing, Professional Services, and Infrastructure Solutions divisions. There are four elements that set us apart and serve as pillars of our company philosophy: Quality, Expertise, People, and Relationships. By always striving for excellence in these areas and focusing on the human aspect of our business, we work seamlessly together with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.


Company Size:
500 to 999 employees


Industry:
Energy and Utilities


Founded:
2006


Website:
https://www.inspyrsolutions.com/


Salary : $27 - $33

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