Patient Account Representative
Job Posting for Patient Account Representative at InstantServe LLC.
Job Name: Patient Financial Counselor
Location: Olathe, KS 66061
Desired Start Date: ASAP
Length of Assignment: 13 weeks, Temp to Perm
Hours per Week: 40
Shift and Time: 8a-4:30p M-F
Schedule Details: 8-hours days
QUALIFICATIONS:
Client Cancellation: The client allowed 1 cancel per 2-week pay period.
Experience Required: Hospital Billing/Insurance Specialist, Hospital Claims and Denials, Healthcare Insurance Company experience.
Great customer service skills.
Certificates Preferred: High School Diploma or GED
Client Specific Details: Olathe is a nicotine-free facility and on a bi-weekly pay period. 8 hours of non-billable ori
Position Specific Details:
Contacts insurance companies and/or patients regarding past due bills as identified by the monthly past due ques (insurance and self-pay).
Works at risk insurance que and sends past due accounts to collections as needed with appropriate calls.
Reviews encounters before recommending adjustments, refunds, bad debt/collections, or financial assistance.
Follows up with Insurance Financial Counselors when needed to resolve the encounter. Follows departmental procedures and guidelines to ensure the prompt and accurate resolution for accounts in keeping with our commitment to Compliance.
Demonstrates proficiency with office equipment, computer programs, and web sites necessary to perform duties (e.g. Cerner,
Outlook, Medicare, Medicaid, Word, Excel, other insurance and work-related web sites).
Initializes documentation of patient complaints/concerns/inquiries. Follows through on commitments to customer
Job Type: Contract
Pay: Up to $25.00 per hour
Expected hours: 40 per week
Benefits:
- Paid time off
Schedule:
- 8 hour shift
- Day shift
Work setting:
- Hospital
Experience:
- Insurance specialist: 1 year (Preferred)
- Hospital Billing: 1 year (Preferred)
- Healthcare Insurance: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Location: On the road
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