What are the responsibilities and job description for the Collector position at inSync Staffing?
Collector
Pay Rate $23.00/hour
Preferred location is Pasadena, CA - onsite or Hybrid. Also open to 100% remote as long as they are open to working PST hours
Duration 6 Months
Summary
We are looking for a reliable Collector to contact customers and collect outstanding debts. Collectors track customers down by phone or mail and assist them to make payments. Dependent on age of outstanding debts, this can involve negotiating repayment plans, and encouraging them to find alternative payment solutions. The Collector is responsible for recovering the money owed in as little time as possible.
Collecting on past due accounts 30-60 days by calling and emailing and actioning a plan to followup
Seeking 2 yrs exp
This position can be stressful and difficult. A debt collector will have to be polite and sensitive towards people while also remaining committed to their purpose, and persistent. Excellent communication skills and a sense of urgency are extremely useful to succeed in this task.
Must have great communication skills, not afraid to speak to customers over the phone as well as email. Manager will train on ERP system
Job Types: Full-time, Contract
Pay: $22.99 - $23.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
Physical Setting:
- Call center
- Office
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Microsoft Excel: 1 year (Preferred)
- collections: 2 years (Required)
Work Location: One location
Salary : $23 - $0
