Patient Care Coordinator - Center for Orthopedic and Sports Physical Therapy

Hiring Objective:

Integrated Musculoskeletal Care (IMC) is looking for a part time Patient Care Coordinator to assist our Advanced Musculoskeletal Specialists at our main Tallahassee, Florida office, the Center for Orthopedic and Sports Physical Therapy.

Duties and Tasks:

• Greets patients and handles their inquiries or directs them to the appropriate person, according to their needs.

• Prepares data collection for patients to enter pain, function and questionnaire scores online.

• Retrieves online data for clinician evaluations through company database.

• Answers telephones, schedules and provides information to patients, takes messages, or transfers to appropriate individual.

• Maintains scheduling and event calendar for Physical Therapists.

• Responds timely and efficiently to all medical records requests and fulfils accordingly.

• Prepares electronic medical files and records information, updates excel documents, such as outcomes data, correspondence or other material.

• Completes forms in accordance with company procedures and completes financial transactions with patients, including collecting copays.

• Makes copies and/or faxes correspondence or other printed material to physician offices or appropriate parties.

• Assists Referral Coordinator with data entry and subsequent referral outreach and scheduling.

• Understands and maintains HIPAA compliance.

Desired Skills and Experience

• Shares and can articulate Company values, vision, and mission.

• Understands and can articulate Company objectives, strategies, policies, structures, systems, processes, and standards.

• Proves highly motivated, largely self-sufficient, self-starter qualities.

• Demonstrates problem solving skills in a complex environment.

• Thinks creatively and focuses on opportunities for growth.

• Displays effective and professional customer service skills.

• Commits to self-development and handles increasing responsibilities over time.

• Works effectively both independently and in a team atmosphere.

• Relies on superiors, peers, and subordinates with prudence.

• Exhibits exceptional time management and organizational skills.

• Thrives in a fast-paced, highly demanding entrepreneurial environment.

• Competencies in key Microsoft Office applications including MS Outlook, Word, Excel, and PowerPoint.

Competitive Pay:

Part time position. $15-19 hourly with profit share bonus incentive opportunities. Compensation will commensurate with education and experience.