What are the responsibilities and job description for the Medical Receptionist position at Integrative ENT?
Looking for an upbeat, caring, receptionist that can help us make people feel welcome and well attended in a busy medical practice. Excellent communication and customer service skills, as well as the ability to work well in a team environment are essential for this position.
Responsibilities Include:
Support the care team and its patients by greeting and checking in patients, scheduling appointments, answering telephone inquiries, collecting payments and maintaining demographic information
Routinely use the practice management system (PMS) and electronic health record (EHR) according to office policies and workflows
Presenting a friendly, courteous manner at all times and maintaining patient confidentiality
Provide attention to patients in a manner that builds confidence, trust and loyalty
Use call processing and other applicable functionality in the EHR to take messages and communicate with clinicians
Greet patients and conduct check-in process: Collect or verify demographic information, including key demographic fields, load or update insurance information as needed, verify eligibility and flag appointment accordingly, scan insurance card(s), collect co-payments and outstanding balances, conduct outreach to patients requiring appointments (reschedule patients who cancel and call patients whose appointments were not successfully confirmed), contact patients who “no show” for follow up appointments for chronic conditions or preventive care
Make outreach calls to patients to schedule required follow up or preventive care visits, scan and index documents into the EHR; ensure that necessary documents, lab results, etc, close payment batch(es) at the end of each shift and assemble and balance batch(es) according to cash control procedures, assist coworkers as needed to assure smooth office operation and delivery of excellent service through teamwork
Benefits
Competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success
Paid Time Off plus 8 Paid Holidays
Medical Plan options
Disability coverage
401(k) Savings Plan
Pay is based on several factors including but not limited to education, work experience, certifications, etc
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k)
- Disability insurance
- Health insurance
- Paid time off
Schedule:
- Day shift
- Monday to Friday
- No weekends
Experience:
- Medical receptionist: 1 year (Preferred)
Work Location: In person
Salary : $18 - $22