What are the responsibilities and job description for the Payments Specialist position at Integrity Consulting?
Job Description
*Direct-hire position. Unfortunately unable to work C2C or with Visas*
The Payments Specialist provides support of the products and services offered by ensuring transactions are processed with the highest level of quality and in a timely manner.
Set schedule that ensures 24/7 coverage for customers. The hours for this position are: 10:30am-6:30pm Monday - Friday. Overtime and holiday hours may be required.
Responsibilities:
· Executing all bank settlements and cut-offs
· Ensuring all incoming inquiries are responded to in a timely and accurate manner
· Executed scheduled list of activities ensuring critical time-tables are met
· Provide functional support for all in house applications
· Respond to inquiries for NACHA and ECCHO standards
· Respond to settlement reconciliation inquiries for CHIPS, ACH, SVPCO
· Procedural documentation review & maintenance
· Issue resolution on internal issue tracking system
· Support weekend testing when assigned
· Effectively handle application concerns with proper escalation to appropriate subject matter experts and management
· Maintain industry certificates
· Execute monthly reporting for management and customers
· Assist in ad hoc projects as assigned and new product launch operations support
Qualifications required:
· Bachelor’s degree in Business in related field or a minimum of 5-10 years practical work experience
· Banking systems/operations background; knowledge of various trade processing, settlement, card processing, reporting and regulatory rules and regulations
· Strong knowledge of clearing and settlement functions
· Must have experience working in a Mainframe and Windows Distributed systems environment
· Ability to work in a fast-paced environment with competing time sensitive priorities
· Strong attention to detail
· Professional communication skills (must establish good rapport with internal and external clients)
· Documentation skills
· Familiarity with computer software, including MS Excel, Office and Word
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