Health Product Support Specialist

About IFC National Marketing

IFC National Marketing, Inc is an independent insurance marketing organization. We help independent insurance agents service the needs of their clients and help them find insurance solutions that fit the needs of those clients.  We have multiple offices in MN where we have a passion to provide world class service to those who do business with us nationally.

Job Summary  

This role supports agencies and agents in all aspects of health insurance including under age 65, Medicare, group, and ancillary products such as vision, dental, hospital indemnity, travel etc. 

Primary Responsibilities:

• Being familiar with market information as to what current programs are being offered by our carriers, keep current on new products as they are introduced or any changes to current product

• Working with agents to provide product training

• Work with carriers on behalf of the agent for unresolved issues internally and externally

• Support the sales team as agents work through the onboarding process

• Assist and guide agents with renewal and certification processes

• Utilize & demonstrate third party & carrier technology platforms IFC provides to agents and employers

• Attend conferences and training seminars

• Use company Agency Management System

• Must be willing to become licensed in Health and Life, maintain AHIP

• Assist and train agents with group renewal processes including quoting for multiple carriers

• College degree or equivalent experience

• Working knowledge of Individual, Medicare, and Small Group Health plan products, regulations and processes

• Previous Insurance sales experience is preferred but not required

• Customer service skills

• Ability to communicate effectively and professionally both verbally and written

• Ability to problem solve and research information

• Positive and solution oriented

• Multi-task in a fast-paced environment

• Organized and can prioritize tasks

• Ability to work as part of a team as well as independently

• Must possess proficient computer skills and excellent knowledge of Microsoft Office products and Window-based applications

• Proven to be highly dependable and self-motivated

• Is curious and able to ask probing questions to obtain necessary information

• Able to work across time zones with remote agents and team members

About Integrity

Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.

Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you’ll love, and we’ll love you back. We’re proud of the work we do and the culture we’ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind. 

Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are — in person, over the phone or online. Integrity’s employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.

Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.