ServiceNow Technical Specialist

Intellibee
Raleigh, NC Remote Full Time
POSTED ON 6/9/2024

This is a remote position.


Responsibilities:

  • Develop custom applications, modules, and components within the ServiceNow platform using scoped development methodology.
  • Collaborate with stakeholders to gather requirements and translate them into technical solutions within ServiceNow.
  • Design, configure, and customize ServiceNow applications, workflows, forms, and interfaces to meet business needs.
  • Create and maintain application documentation, including design specifications, technical documentation, and user guides.
  • Perform system testing and debugging to ensure the quality and functionality of developed applications.
  • Integrate ServiceNow with external systems and applications using web services, APIs, and other integration methods.
  • Implement and maintain best practices for ServiceNow development, including version control, code reviews, and adherence to development standards.
  • Provide technical support and troubleshooting assistance for ServiceNow applications, modules, and integrations.
  • Stay up to date with the latest ServiceNow releases, features, and functionalities, and assess their applicability to the organization's needs.
  • Collaborate with cross-functional teams, including business analysts, system administrators, and other developers, to deliver effective ServiceNow solutions.

Requirements:

  • Solid experience in ServiceNow application development, including Scoped Application development.
  • Proficiency in ServiceNow platform capabilities, including Service Portal, Service Catalog, Asset Management, CMDB, Request Management, Contract/vendor management, etc.
  • Strong knowledge of JavaScript, HTML, CSS, and REST/SOAP APIs.
  • Familiarity with ServiceNow development best practices, including coding standards, security, and performance optimization.
  • Excellent problem-solving and troubleshooting skills, with the ability to analyze complex business requirements and translate them into technical solutions.
  • Strong communication and collaboration skills, with the ability to work effectively in a team-oriented environment.
  • Bachelor's degree in Computer Science, Information Systems, or a related field is desirable.

Skill Matrix

  • Solid experience in ServiceNow application development, including Scoped Application development. Required 5 Years
  • Proficiency in ServiceNow platform capabilities,Service Portal, Service Catalog, Asset Management, CMDB, Request Management, Contract/vendor mgmt Required 5 Years
  • Strong knowledge of JavaScript, HTML, CSS, and REST/SOAP APIs. Required 5 Years
  • Familiarity with ServiceNow development best practices, including coding standards, security, and performance optimization. Required 5 Years
  • Excellent problem-solving & troubleshooting skills, with the ability to analyze complex business requirements, translate them into technical solutions Required 5 Years
  • Strong communication and collaboration skills, with the ability to work effectively in a team-oriented environment. Required
  • Bachelor's degree in Computer Science, Information Systems, or a related field is desirable. Required

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