ServiceNow Developer

Role: ServiceNow Developer

Location: Hybrid/Midtown NYC

Contract : 12 Months

Technical Skills:

Candidates Must Have:

1. ServiceNow Developer
2. ITIL processes (Incident / Problem Management, Request Management, Change Management).
3. Developing, installing, and troubleshooting ServiceNow applications.
4. Local to NYC/NJ and Hybrid.

Qualifications/Skills:

• ServiceNow development, management, design and administration experience (Minimum 5 years).
• Experience developing a custom service portal (Minimum 5 years).
• Knowledge of ITIL processes (Incident / Problem Management, Request Management, Change Management).
• Ability to work independently or in a team setting with minimal supervision.
• A strong desire to learn new technologies and passion of creating elegant solutions
• Experience preparing reports and custom dashboards
• Knowledge and experience with Performance Analytics
• Configure out-of-the-box workflows and create/maintain custom workflows
• Integrate ServiceNow application(s) with third party systems/applications via APIs
• Administration of Knowledge Base experience preferred

Responsibilities:

• Developing, installing, and troubleshooting ServiceNow applications.
• Integrating it with other programs.
• Training, documentation, and support.
• Troubleshoot bugs, fix defects, and support users of applications developed by the enterprise application development team.
• Train and provide knowledge transfers to new members of the team
• Perform code reviews to ensure that the quality bar is being met with regard to coding standards, integration, extensibility, and security.
• Assist in maintaining detailed documentation of application design and code generation techniques used to train other developers on ServiceNow system software.
• Support Go live and hyper care phases.
• Does Technical Assessment of new plugins installation and configuration to setup business process.

Certifications Preferred

• ServiceNow – Certified System Administrator
• ServiceNow – Certified Application Developer
• ServiceNow – Certified Implementation Specialist ITSM (CIS-ITSM) - Good to Have
• ITIL Foundation – Good to Have

Sameer Chauhan