What are the responsibilities and job description for the Customer care advisor position at Internal Data Resources?
IDR is seeking a *Technical Customer Care Advisor* to join one of our top clients in Suwanee, GA. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!
This is a contract to hire * position; fully onsite in Suwanee, GA.
- Position Overview for the Technical Support Specialist*
- Receive inbound inquiries regarding products and services
- Coordinate activities with other departments to meet customer needs and escalate calls to tier 2 support if needed
- Investigate and resolve a variety of technical and non-technical inquiries
- Utilize computer systems to gather information, troubleshoot, monitor calls and check product readiness and status
- Required Skills for the Technical Support Specialist : *
- 1 years of professional experience working in a Call Center
- Ability to handle customer request via phone calls, chat sessions and emails
- Excellent communication skills and high level of professionalism
- High Technical Aptitude, troubleshooting experience
- What’s in it for you?*
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization
- Close-knit and team-oriented culture
- Why IDR?*
- 20 Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated’s Best of Staffing® Client and Talent Award winner 9 years in a row
INDHV
Job Type : Full-time
Pay : $15.00 - $18.00 per hour
Experience level :Shift :
8 hour shift
Weekly day range :
- Monday to Friday Work setting :
- In-person
- In-person
Work Location : In person �3065% %%sales%%
Last updated : 2024-05-11
Salary : $15 - $18
Executive Assistant - Financial Firm - Alpharetta, GA
Advisor Employee Services -
Alpharetta, GA
Client Service Associate - Financial Firm -Alpharetta, GA
Advisor Employee Services -
Alpharetta, GA
Operations Associate - Financial Firm - Alpharetta, GA
Advisor Employee Services -
Alpharetta, GA