Job Posting for Initial Assistance Representative (Clerk) at Internal Revenue Service
These entry level positions do not require tax experience. Prior federal experience not required. The IRS provides comprehensive paid training.
Individual Assistance Representatives (Clerks):
Provide specialized clerical assistance to support personnel by assessing taxpayer needs and directing them to the appropriate individual or area in addition to controlling walk-in area traffic flow and demands.
Identify, analyze, and makes suggestions for resolution or correction to reduce barriers impacting the effectiveness of operations and improve efficiency of the work area.
Control reporting systems that track taxpayer utilization of IRS products and services.
Examine returns, supporting documents, and monetary receipts for completeness and discrepancies, as well as monitor and track information for sampling requirements prior to transmission to Submission Processing Centers.
For complete duties, requirement, and qualifications, please visit the job announcement to apply.
Job Type: Full-time
Pay: $39,576.00 - $58,686.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Referral program
Retirement plan
Tuition reimbursement
Vision insurance
Schedule:
8 hour shift
Monday to Friday
People with a criminal record are encouraged to apply
Work Location: In person
Salary.com Estimation for Initial Assistance Representative (Clerk) in Charlottesville, VA
$36,066 to $45,128
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