What are the responsibilities and job description for the Site Manager position at International Car Wash Group?
Overview
Car Wash US is the world’s largest local car wash conglomerate – with over 200 sites in the United States. Car Wash US operates under Car Wash USA Express, Goo-Goo 3 Minute Express Wash, Mister B's Express Wash, The Wash Factory and Supersonic.
The Car Wash US Family is hiring customer service fanatics!
People person? Outgoing and positive attitude? Our employees are successful with all backgrounds and experience levels. We offer every customer a combination of wash quality, speed and value for the money. The job is similar to restaurants or retail environments.
Why employees love working for Car Wash US:
- Competitive base pay plus the potential to earn monthly bonuses!
- Health, Dental, Vision and Life insurance
- 401k match
- HSA and FSA plans
- Paid time off and holidays
- Parental leave
- Free car washes!
- Career growth opportunities
Qualifications
- A friendly and energetic personality
- Customer service orientated
- Must be able to stand/walk for duration of shift
- Need to have reliable transportation
Responsibilities
- Drives quality and excellent customer service through the daily management of employees and site programs. Effectively answers all customer questions and handles complaints.
- Manages sales and volume at the site level by directing on-site sales & promotional efforts. Prepares daily deposits, safe reconciliation, and other reports, as required.
- Leads recruiting, hiring and retention efforts for site team. Responsible for ensuring proper staffing and scheduling for assigned location. Ensures all training and development of site staff to company standards. Appropriately addresses employee performance issues and recognizes good performance.
- Monitors and manages site through cleanliness, value, equipment operation and service. Ensures daily openings and closings are on schedule and standards and procedures are maintained.
- Creates and promotes a safe and positive work environment while effectively executing the company safety program.
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