What are the responsibilities and job description for the Event Supervisor position at InterPark LLC?
InterPark Holdings Inc. is North America's premier owner, operator and developer of parking facilities. Our ownership perspective and operating expertise result in a superior parking experience for our customers at both our InterPark and PreFlight brands The utilization of garage access, payment and security technology, coupled with leading edge point-of-sale support systems, put InterPark and PreFlight at the forefront in operating complex, high volume parking properties.
We are always on the lookout for enthusiastic and qualified candidates to join our team!!
Our goal is to offer competitive pay and benefits along with a great working environment to people who can grow with us
Check out current employment opportunities below.
Role Summary
Reports to the Manager on Duty on a part-time basis during baseball season only. The Events Supervisor is directly responsible for supervising the day-to-day operations for the assigned shift. This supervisor assists the Manager on Duty in providing an experienced and trained staff during baseball season. Ensures customers are provided with the highest level of service on their shift. Assists the Manager on Duty in maintaining established revenue controls and accountability systems.
Essential Responsibilities
We are always on the lookout for enthusiastic and qualified candidates to join our team!!
Our goal is to offer competitive pay and benefits along with a great working environment to people who can grow with us
Check out current employment opportunities below.
Role Summary
Reports to the Manager on Duty on a part-time basis during baseball season only. The Events Supervisor is directly responsible for supervising the day-to-day operations for the assigned shift. This supervisor assists the Manager on Duty in providing an experienced and trained staff during baseball season. Ensures customers are provided with the highest level of service on their shift. Assists the Manager on Duty in maintaining established revenue controls and accountability systems.
Essential Responsibilities
- Schedules employees and ensures appropriate staffing levels per shift in accordance with budget.
- Assists the Manager on Duty in the supervision and evaluation of employee performance, including participation in coaching and discipline where applicable.
- Provides training and support to other hourly staff on procedures related to job responsibilities and may assist employees in their jobs as needed.
- Sets standards for staff by appropriately modeling company policies and norms.
- Coordinates daily activities with his or her manager and transitions responsibilities between shifts.
- Serves as the point person for all customer service inquiries, complaints, incident reports and claims for the shift.
- Ensures facility and employee appearance meets company standards on assigned shift.
- Audits cashier reports and implements all financial and accounting controls on assigned shift.
- Maintains and ensures the company’s cash control policies.
- Ensures all employees have been adequately trained on security and safety processes and procedures.
- Monitor properties for safety and security.
- Remain vigilant for anything unusual or potentially threatening.
- Recognize potentially dangerous situations and respond in the safest and most effective manner.
- Remain available to staff during shift for reports of suspicious activity, security threats and safety concerns and provide assistance and instruction. Report all incidents to the Manager on Duty and Employee Health and Safety/RISK Manager.
- Participate in safety and security training within the market.
- High School Diploma or GED.
- Computer literate; proficiency with MS Word and MS Excel
- Proficient in basic math skills commensurate with calculating time and cash equivalents.
- Must submit your application for employment through www.interparkholdings.com (internal & external) to be considered for this position.
- Must have unrestricted authorization to work in US.
- Must have a valid driver’s license in order to operate company or customer vehicles.
- MUST be willing to comply with pre-employment screening, including but not limited to drug testing, reference verification, and background check.
- Must be willing to submit to a background investigation as part of the selection process.
- Must be willing to work out of and travel between the St. Louis locations on a regular basis.
- Must be able to maintain flexibility in work schedule in order to meet operational needs.
- Must be willing to work schedule: Days, Evenings and Weekends (Schedule will be outlined in more detail if selected for an interview)
- Must be able to walk or move to assist customers in a timely manner; In some cases, must be able to travel up and down parking garage ramps in order to assist customers and garage issues.
- At least 1 year of experience supervising, coaching, and administering disciplinary actions and performance evaluations for non-exempt personnel.
- Excellent oral and written communication skills: conveys professionalism and competence effectively to superiors, peers, staff, customers, and landlords.
- Excellent time management and multi-tasking skills to succeed in fast-paced environment.
- Strong safety knowledge and awareness always using good judgment.
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