Client Order Specialist

Intertek is searching for an Client Order Specialist to join our Electrical team in our Plano, TX office.

ESSENTIAL DUTIES AND RESPONSIBILITIES

This Client Order Specialist is responsible for the administrative support of the sales and operations groups by processing signed sales quotations into orders and ensuring all quality standards and order requirements pertaining to company controls are met. This requires integrity, as well as a keen understanding of Intertek systems including iConnect, Phoenix, PeopleSoft, and EPF.

REPORTING STRUCTURE

This Client Order Specialist reports to the Client Order Specialist Manager.

EXAMPLES OF WORK

Listed examples are illustrative, and representative of the tasks required of this position and are not intended to be complete or exclusive.

• Validating all documentation submitted by client
• Acting as a liaison between Customer, Account Manager, and Operations, as needed
• Processing orders across all Intertek systems
• Research and assist with resolving account problems
• Managing new and existing client accounts
• Using financial tools available to determine clients’ credit worthiness and status
• Creating Intercompany projects
• Assisting with resolution of invoicing issues, as necessary
• Creating deposit invoices and submitting internal match payments
• Performing other work as required

REQUIRED QUALIFICATIONS

• Associates Degree, or equivalent, with 1-2 years data entry experience required.
• Performs with a high level of attention to detail.
• Resolution oriented.
• Client focused.
• Proficiency in Microsoft software applications including Outlook, Word, and Excel.
• Previous CRM and web-based computer program experience is a plus.
• Excellent written and oral communication skills, including the ability to effectively interface with both internal and external clients via telephone and email.
• Thrives in a fast-paced, multi-task environment.
• Strong organizational and time management skills.
• Ability to work independently and problem solve effectively.
• Must have proactive and positive attitude.
• Must be team oriented.

Why work at Intertek?

Intertek is a world leader in the $250 billion Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. At Intertek, we exercise our spirit of innovation, the passion of our people and our unmatched customer commitment to realize our purpose of making the world an ever better, safer, and more sustainable place for all. Learn more about Our History and What We Do .

A career with Intertek offers rewarding opportunities to help companies around the world develop products that are used safely by millions of people every day. Intertek is the trusted advisor to many of the world’s leading brands, companies, and governments, and has earned a reputation for accuracy, reliability, integrity, and technical competence. Working at Intertek means joining a global network of state-of-the-art facilities and passionate people who deliver superior customer service with a purpose of bringing quality, safety, and sustainability to life.

When working with Intertek, you can expect salary and benefit package competitively placed within the local market, including:

• Fully comprehensive benefits package; Medical, Dental, Vision, Life, and Disability
• 401(k) with company matching program (eligibility after 30 days of employment)
• Competitive market pay
• Generous Vacation/Sick time benefits

Intertek is committed to a safe work environment for our employees and clients. Learn more about our COVID-19 Policy.

Intertek is a drug-free workplace. As a condition of employment, all hires are required to pass a pre-employment drug test.

Intertek promotes a culture where motivated, customer-oriented employees can flourish, experience professional fulfillment, and reach their highest potential. With passion, pace, and precision we work to exceed our customers’ expectations, while engaging with our employees to be 10X in their performance and professional growth.

Intertek believes that Our People are our strongest tool for success. We are an Equal Opportunity Employer and do not discriminate against applicants due to veteran status or on the basis of disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, or gender identity.

For individuals with disabilities who would like to request an accommodation, or who need assistance applying, please email hr.eeoc.data@intertek.com or call 1-877-694-8543 (option #5) to speak with a member of the HR Department.

About Us

Intertek is a leading Total Quality Assurance provider to industries worldwide. Our network of more than 43,000 employees, 1,000 laboratories and offices in more than 100 countries, delivers innovative and bespoke Assurance, Testing, Inspection and Certification (ATIC) solutions for our customers' operations and supply chains, and trusted provider of quality and safety solutions to many of the world’s leading brands and companies. Working at Intertek means joining a global network of state-of-the-art facilities and passionate people who deliver superior customer service with a purpose of bringing quality, safety, and sustainability to life.

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CA-AR

Intertek is a leading Total Quality Assurance provider to industries worldwide. Our network of more than 1,000 laboratories and offices in more than 100 countries, delivers innovative and bespoke Assurance, Testing, Inspection and Certification (ATIC) solutions for our customers' operations and supply chains. Working at Intertek means joining a global network of state-of-the-art facilities and passionate people who deliver superior customer service with a purpose of bringing quality, safety, and sustainability to life.