Principal Product Manager, Data Platform (Mailchimp)

As Principal Product Manager on Mailchimp’s Customer Data Team you will be responsible for driving strategy and executing on helping millions of our Small Business users build 360 views of their customers. This includes identifying customer problems as it relates to data management, creating short and long term roadmaps and consistently assessing business impact. You will provide thought leadership and direction that drives towards our company goals and strategy and does so in collaboration with engineering, design, research, analytics and marketing.

What you'll do here: 

• As the product leader of the initiative, you will own a specific problem space and work cross-functionally to take a customer opportunity/problem from concept to launch, ensuring the roadmap is aligned to company vision
• Partner with engineering leadership to explore new technologies in data management 
• Partner with Data Science on building predictive models and proprietary approaches to helping small businesses better understand their customers
• Partner with Research to validate or assess customer expectations and perceptions
• Collaborate with Data Research to define and analyze metrics that inform the success of products; regularly review metrics to ensure they are tracking to goal
• Communicate clearly defined and achievable product goals to Design and Engineering, negotiating trade-offs and adjusting scope as needed to hit major milestones
• Lead product team through planning activities to identify scope for sprints; identify opportunities to validate product direction through MVPs
• Work collaboratively with Product Marketing and Support to define release marketing reach, effort and support impact
• Build, edit and manage product backlog understanding the contributive value of each feature, the level of effort, risk and opportunity costs

Qualifications:

We'd love to hear from you if:

• You have experience delivering consumer based online or software as a service (SaaS) experiences in a SCRUM / Agile environment; specific experience in delivering value-driving recommendations and insights within the context of a SaaS product preferred
• You have experience managing data-enabled products 
• You have experience building platforms or integrating operational and data systems 
• You have experience analyzing product data and performance trends to develop insights and influence product direction
• You have the ability to communicate complex and detailed information in an organized and consumable format 
• You have the ability to build relationships, be persuasive and influential within and across immediate working groups
• You are highly skilled at socializing business opportunity at all levels of the organization through both compelling storytelling and written presentation
• You have an understanding of how to read data to analyze the performance of digital features
• You are capable of and comfortable with working closely with Senior and C-level executives to develop product strategy
• You have a strong familiarity with web technologies (coding experience not required)
• You have bachelor’s Degree or relevant work experience