Principal Program Manager, Technology Partnerships (Mailchimp)

Company Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

We are seeking a Principal Program Manager to lead and grow the Mailchimp Technology Partnerships Program team while delivering critical initiatives. In this role, you will be responsible for building and executing complex technology programs across the Mailchimp integrations platform, establishing and evolving programmanagement best practices, and driving communication and collaboration across the organization to ensuresuccessful delivery of high-impact programs.

Qualifications

Bachelor's or Master's in engineering, computer science, information systems, or equivalent experience. 10 years of program management experience, including 8 years leading multiple complex technology-focused programs Proven track record of delivering results through cross-functional teams in a matrix environment, while tracking complex and/or large volumes of details Superb interpersonal, leadership and communication skills, aligned with an ability to influence at all levels of audience - from technical details all the way to executive-level summaries. Exceptional relationship building and stakeholder management skills, proven ability to leverage those relationships to achieve the best team outcomes Demonstrated ability to manage and coordinate cross-functional teams across multiple sites Comfortable in working independently and in collaboration with others to define and implement organization-wide processes Experience with SaaS technologies and/or proven ability to collaborate with engineering teams on complex technology programs

Responsibilities

Lead the execution of the technology partnerships program strategy, collaborating closely with Business and Technology executives to ensure alignment with business priorities Drive multi-year, multi-phase program roadmaps for key technology partnerships, ensuring clear scope definition and successful alignment across contributing teams Work across partnership management, integration product management, and product development leadership to identify program benefits and understand short- and long-term trade-offs Establish program charters and define program plans that encompass all phases of planning, implementation, production readiness, GTM, and support Define cross-functional program structures and drive collaboration and coordination across diverse Stakeholders Communicate program status, progress, and relevant insights across the organizational hierarchy, from individual contributor to senior executive Identify, differentiate, and prioritize critical program issues, driving the appropriate decisions and actions needed to maintain momentum and program success Track and manage program execution, following through on risks, and interdependencies to ensure successful, on-time delivery of high-quality deliverables Define, socialize, and implement organization-wide processes to optimize operating models Anticipate, recognize, and work through resistance or setbacks independently, managing potential conflicts, driving for alignment, and finding common ground to promote understanding of alternativeviewpoints while ensuring successful program closure and cooperation. Provide steady leadership, at all times, demonstrating the ability to deal with uncertainty, change, and accelerated timelines in a rapidly growing company and evolving business models. Foster a culture of teamwork, while establishing program operating rhythms and leading cross-functional meetings.

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