Account Manager, US

ABOUT US

Investis Digital is an award-winning digital communications company. Founded in 2000, we combine effective storytelling and engaging digital experiences with world-class performance marketing to help businesses communicate clearly and authentically with any audience.  Our client roster includes some of the biggest brands across various industries, like retail, CPG, beauty & wellness, and finance. we are looking for an Account Coordinator to help manage our growing list of clients.

WHAT YOU CAN EXPECT

• Conveniently-located – dog friendly – offices in Phoenix, AZ and Midtown, NYC
• Competitive salary and vacation allowance
• Full benefits, including 401K and company matching
• Complimentary snacks and coffee
• Regular company events and happy hours

ABOUT YOU

You will join a team of talented individuals responsible for leading key pieces of business for our portfolio of clients. You will provide excellent client service, utilizing our company’s resources and effectively collaborate with people across departments to ensure work is executed flawlessly. You have possessed a high degree of organization, demonstrate excellent listening and communication skills, good personal presentation, politeness, and tact, and be able to function in a high-pressure environment who has:

• Attention to detail
• A go-getter attitude
• A high level of awareness and emotional intelligence
• A proactive communication style
• Strong interpersonal skills
• Strong problem solving skills
• An ability to course correct when necessary

Responsibilities:

• Proactively communicate with clients about account related activities and provide exceptional service and support on projects, services, and initiatives
• Partner with colleagues to deliver integrated digital communication solutions from beginning through to completion
• Lead client conversations with confidence and maintain full control of the conversations
• Develop strong relationships with both our clients and your internal team members
• Prepare account service-related documents such as agendas, reports, proposals, PowerPoint presentations, contract scopes, pricing, and other client communications and correspondence.
• Participate and document discussions during client meetings.
• Follow up on action items from internal and client meetings.
• Work closely with Group Account Director on major client accounts.
• Understand our products and services as well as client strategies and business goals to ensure accurate project deliverables.
• Continuously grow your digital knowledge through personal development.
• Understand client billing and report monthly to finance department.

Qualifications:

• 2-4 years of experience working at a digital agency, marketing firm or on the client side with the ability to discuss real examples of executing on marketing campaigns
• Excellent written and verbal communication skills to foster optimal team and client relationships
• Excellent organizational and time management skills with strong attention to detail
• A professional demeanor within and outside of the agency business. Our clients will Google you!
• Ability to work within Microsoft Office programs (Outlook, Word, Excel, and PowerPoint)
• Bachelor’s degree or equivalent

Other Things that will Make You a Good Fit:

We are especially interested in speaking with you if you:

• Have PowerPoint presentation experience
• Can manage your time, juggle many tasks and meet deadlines
• Enjoy collaborating with team members
• Won’t melt under pressure
• Are a positive team player who’s cool with receiving feedback
• Are dedicated to excellence
• Always want to improve
• Are looking to grow right along with us

Investis Digital is an Equal Opportunity Employer. All qualified individuals are encouraged to apply and will be considered without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status, or any other factor which cannot lawfully be used as a basis for any employment decision.