What are the responsibilities and job description for the Receptionist position at IQ-EQ?
Company Description
IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.
Job Description
As Receptionist, you are the face of IQEQ at our new Brussels office, providing a welcome first stop in our guest journey.
You will be responsible for all guest inquiries and duties surrounding visitor access, answering incoming calls and junior office manager tasks and clerical duties. An excellent communicator, you have a knack for making a great first impression and making people feel welcome.
Tasks:
- Meet and greet concierge service for all visitors
- Manage incoming calls and queries
- Manage all duties of visitor access and inquiries
- Ensuring the Front of House reception and client meeting rooms clean, tidy and professional at all times
- Direct visitors to meeting rooms and organise refreshments when required
- Accepting deliveries
- Sorting of post
Key competencies
- Excellent telephony skills
- Effective written and oral communication skills
- Good organisational skills
- A “can do” and proactive attitude
- Ability to work under pressure
- IT Literate
- High attention to detail
Qualifications
- Previous experience in a Front of House or customer facing role
- Education / Professional Qualifications
- IT Literate with a good practical use of Microsoft Products
- Company and or Financial market awareness
Additional Information
At IQ-EQ we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices.
