Administrative Assistant -Novasyte

Novasyte Health, an IQVIA company, partners with medical device and diagnostic companies, offering outsourced clinical, field technical, and recall support on medical equipment in the hospital environment. We are powered by people and technology.

Novasyte is a people-focused business. We hire people. We are inspired by people. We support people. We are also growing, passionate, and focused. We were recognized as one of the fastest-growing privately-held companies in the U.S. by Inc. 5000, as well as one of San Diego’s 100 Fastest-Growing Organizations by the San Diego Business Journal for three years running.

Position Overview:

Qualified Travel & Expense Coordinators will play an integral role in supporting field team members. In this role, you will be the primary point of contact supporting the field team with all travel logistics. Travel & Expense Coordinators are diligent and organized; team players; and interested in long-term career growth and opportunities.

Position Responsibilities:

● Provide world-class customer service and support

● Schedule, manage, and communicate travel arrangements for field teams

● Review and respond to all emails and phone calls within a timely manner

● Coordinate with interdepartmental stakeholders relating to travel arrangements

● Negotiate and build relationships with external travel vendors

● Serve as a main point of contact for all employee travel-related questions

● Make recommendations and assist with travel policy processes

● Manage and maintain the Travel and Expense policies, aligning processes globally

● Monitor traveler compliance, including identifying and making recommendations to address non-compliant travelers and unenforced policies

● Assisting employees with planning and booking travel for field team employees, as well as processing Travel and Expense reports.

Preferred Skills/ Qualifications

● Effective verbal and written communication skills

● Ability to prioritize multiple deliverables and meet defined deadlines

● Strong interpersonal skills

● Ability to interact with internal and external stakeholders at all organizational levels

● Working knowledge of Travel and Expense reporting process/procedures

● 1-3 years of customer service experience

● Previous experience booking and coordinating travel on behalf of others

● Demonstrated proficiency in MS Office (Excel, Word, PowerPoint)

● Ability to manage high volumes of phone calls and emails on a daily basis

● Ability to multitask and prioritize competing projects and issues

● Detail-oriented and attention to accuracy is key

● High school diploma or GED equivalency

● Strong work-ethic, self-accountability, ability to work well both individually and in a team environment

Salary Range:

Commensurate with experience

Novasyte Benefits:

· Competitive compensation package including participation in Corporate Bonus Program (AIP)

· Medical, Dental, Vision, 401(K) Plan

· Rapidly Growing Organization

· Fun Work Environment

EEO/AA/F/M/Vet/Disabled

Novasyte Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

If you are an individual with a disability and need an accommodation during the application/hiring process, please email hr@novasyte.com for assistance. Novasyte will provide reasonable accommodations, upon request, to support individuals with disabilities to be able to participate in the hiring process.

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At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000 employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at workday_recruiting@iqvia.com to arrange for such an accommodation.