What are the responsibilities and job description for the Field Service Engineer position at IQVIA?
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Position Description:
Our Field Service Engineers experience a unique opportunity to employ their technical experience by collaborating with healthcare professionals and leading technical initiatives in medical device technology. You will be responsible for installing, troubleshooting, repairing, and updating medical devices in a hospital with the support of an on-site team. This is a great opportunity for you to advance your technical and leadership skills!
This is a 100% travel position in which you will be traveling on average 2-4 weeks at a time.
Must be committed to 4-5 weeks of training:
4 weeks classroom based training - Classroom based trainings will take place in either Las Vegas, NV and/or San Diego, CA on rotating schedule for the 4 weeks.
Responsibilities:
Organizing, testing, and updating medical devices, installing and configuring hardware, software, and network products.
Set-up and organization of equipment and workstations.
Conduct routine checks and records data from product tests after installation and configuration.
Oversee a team of support staff, manage project timelines and customer needs.
Full-time commitment requiring travel
Assignment-based schedule with 40-60 hours commitment per week. Travel nationally to support customer needs.
Provide ongoing communication and customer support to on-site hospital staff.
Provide on-the-job training (OTJ) for new hires.
Complete other duties at the discretion of management
Duties may require compliance with client requirements that all those performing services on-site be fully vaccinated including Covid-19.
Novasyte, a IQVIA company, takes the approach to helping customers drive healthcare forward in this challenging, fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities.
Job Requirements:
Minimum 2 years experience as biomedical technician preferred. Other Field Technician experience in healthcare setting will be considered.
An active and unrestricted driver license is required for this position
Possess credentialing requirements (Vaccination records)
Must be comfortable with basic software programs and Microsoft operating system
Ability to assemble and disassemble equipment and devices
Ability to sit and stand for long periods of time and lift up to 50 pounds
Must be within 45 minutes - 1 hour of INTERNATIONAL or MAJOR AIRPORT. Candidates within 30 miles of major airport preferred. Weekly travel required.
Experience in healthcare, field service, engineering, biomedical, maintenance, customer service, electronics, electrical, technical work, or IT is beneficial for this position.
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IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com
We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/eoe
IQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding COVID-19 vaccination status. https://jobs.iqvia.com/covid-19-vaccine-status
The potential base pay range for this role is $30.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
