What are the responsibilities and job description for the Store Manager position at Irving Oil?
As a Store Manager, you will be responsible for overseeing the entire retail store operations. You will be pivotal in establishing the customer centric environment and be responsible for all operations and team members. This role will also schedule employees, maintain inventories, conduct physical inventories, maintain store appearance, and complete day-to-day paperwork as directed, focusing on creating a work environment that supports and brings our brand to life and welcomes our customers to our home.
What We Offer:
- Competitive Compensation – Including an annual bonus plan, and 401k company matched up to 4%
- Flexible Benefits Plan – in effect on the first day of the month following date of hire and offers three levels of coverage to select from to meet your unique, personal needs.
- Wellness Support – With 24/7 access to our Employee & Family Assistance Program
- Opportunity to give back to some amazing causes in our community - You chose when and where to make an impact through an annual paid volunteer day, company volunteer opportunities, and an annual donation matching program.
Your Responsibilities:
- Interact and build relationships with customers to ensure high satisfaction and loyalty.
- People champion through effective recruitment, on-boarding, performance management and learning and development.
- Create staff schedules and monitor closely to manage payroll costs.
- Ensure operating standards and procedures, including store opening/closing, are executed safely, properly, and securely and effectively address customer demand.
- Promote daily/weekly/monthly specials in store and in the forecourt.
- Maintain the highest level of store and forecourt cleanliness and safety for customers and staff.
- Big focus on food service; increasing sales, monitoring service standards, safety, and quality.
- Keep store, interior and exterior, along with forecourt, refreshed and attractive through effective merchandising and organization.
Your Skills:
- Strong verbal and written communication skills
- Ability to multitask and prioritize in a fast-paced environment.
- Strategic thinker
- Strong customer relationship management skills
Your Experience:
- Previous work experience in the hospitality or retail industry.
- Minimum of 5 years of direct management experience.
- Strong analytical and business acumen.
- Willingness to identify business improvement opportunities.
- Exceptional organizational, time management and problem-solving skills.
Irving Oil is committed to supporting a diverse and inclusive work environment. We thrive on the good energy that’s created when our people from different backgrounds, identities, cultures and experiences share their unique perspectives. Diversity is key to our success and inclusion is everyone’s responsibility.
In a world increasingly engaged in taking action on global issues of climate change, social justice and good corporate governance, our organization has an important role to play. We are committed to being part of the solution, in providing the safe and reliable energy that people need, while taking concrete steps to evolve our business for the future - for our people, our customers and our communities, today and tomorrow.
Please take a look at our Sustainability Report to learn more about our commitment to our communities, and our planet.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 5 years
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work Location: In person
