What are the responsibilities and job description for the Client Care Navigator position at Isaiah House Inc?
Description
Isaiah House is looking for a dedicated and driven person to take on the role of Client Care Navigator for the Lexington area.
Isaiah House is a faith-based, nonprofit with a competitive edge, delivering one of the most effective substance use disorder treatment facilities in the state of KY.
Employees receive benefits that include:
- Medical, dental, and vision insurance
- Basic life insurance at NO COST to you
- 401(k) matching
- Paid holidays
- Two-week vacation/sick pay on day of hire
- Weekly payday
- The joy and satisfaction of working for a company with a higher purpose!
Apply now to join our team and make a difference in the lives of others.
A Client Care Navigator (CCN) is a very important role within the Isaiah House organization. Navigators represent the treatment programs offered by Isaiah House to front-line referral agencies throughout the state of Kentucky.
JOB SPECIFIC FUNCTIONS:
- Build strong relationships with Centers of Influences (COI) in the CCN assigned Region
- Educate COIs on the history, programs and outcomes provided by Isaiah House
- Field Calls from potential clients who are exploring treatment options
- Manage travel schedule to counties specifically assigned
- Maintain database on all COI activity, Client referrals, Clients admitted in ASANA
- Communicate all new client referrals through CCN supervisor via MS Teams
Requirements
QUALIFICATIONS:
- High school diploma or GED preferred
- Knowledge of addiction and substance abuse treatment
- Connections with community services, organizations, and other public groups is essential
- If in recovery, must be able to demonstrate one year of continuous sobriety
