Office Services Associate

Overview

IST Management is seeking an Office Services Associate for the downtown Chicago team! The Office Services Associate will be mainly responsible for providing Corporate mailroom services, in addition to copy, scanning and other support services on-site daily. Ideal candidates will have an understanding of relevant services provided, possess an excellent customer service mindset, are willing to train, and are ready to grow in their professional office services career!

About Us

IST Management is a business process outsourcing company. We have over 1,800 employees and have been in business for over 27 years with operations in over 38 cities across the U.S. We provide a range of services geared toward litigation and corporate office support including e-Discovery services such as processing, hosting, court reporting, collections/forensics, managed review, and managed services. IST Management is a Relativity Certified Provider. We also provide a full range of facilities management and office services.

We’ve been recognized as one of the fastest-growing companies in the U.S. as a winner of the Nation’s Best & Brightest Companies to Work For, as well as the HR Professional Excellence Award from the Society for Human Resource Management. We are proud to belong to the Military Spouse Employment Partnership through our nation’s Department of Defense and have committed to Hiring Our Heroes ’ mission to hire 100,000 active and former service members in 2021. IST Management has also been included in the INC 5000 list!

Check out istmanagement.com for more info on us!

Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off, Pet Insurance and Bonus Incentives

Hourly Compensation: $16.50-16.50 USD

Schedule: Monday-Friday, 9am-6pm

Responsibilities

Job Responsibilities:

• Mailroom services, to include: processing outbound packages via FedEx and UPS, processing/scanning/sorting/delivery of mail and packages throughout firm to appropriate client personnel, shipping and receiving, vendor relations (USPS, UPS, Fedex, etc.), ordering supplies
• Scan/Copy services, to include: utilizing duplication equipment to produce copies of files and documents, copy projects as assigned, digitizing documents, filing away documents and papers as necessary, scanning documents into digital files, basic scanning tasks
• Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
• Consistently adhere to business procedure guidelines
• Take direction from supervisor or site manager
• Participate in cross-training
• Perform other tasks as assigned
  
  

Qualifications

Job Requirements:

• High school diploma or equivalent (GED)
• Customer Service/ Hospitality/ Retail background preferred
• Relevant experience in mailroom, copy, or scan services a plus
• Professional appearance and demeanor; Keyboarding and windows environment PC skills
• Excellent communication skills both verbal and written
• Competency in performing multiple functional tasks; Ability to meet employer's attendance policy; Access to reliable transportation to and from work
• Ability to lift 50 pounds
  
  

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team. Contact information here: https://www.istmanagement.com/talent-acquisition-team

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.