What are the responsibilities and job description for the Parts Manager position at Istate Truck Center?
I-State Truck Center is looking for a Parts Manager for our location in Watertown South Dakota!
The Parts Manager is a key member of our management team and fulfills a critical role in our operations. This position is responsible for overall accountability for managing a parts department covering internal and outside sales, developing our parts business, ensuring satisfied customers, and promoting our products and services.
Position Duties:
- Take all necessary steps to assure customer satisfaction.
- Take an active role in company sales.
- Monitor Parts Department performance and adjust as required to achieve company metrics.
- Participate in the setting of goals and objectives annually.
- Review customer pricing and suggest pricing strategy.
- Assure proper inventory levels.
- Accurately quote and sell Parts.
- Manage back counter, front counter and outside parts sales.
- Communicate policies, procedures, and branch goals to employees.
- Uphold our promise to our customers of “Pride in Service.”
Desired Skills and Qualities:
- Exceptional interpersonal, leadership, and communication skills
- Clear understanding of customer service, sales, and marketing
- Must be a resourceful person, with a never give up attitude.
- Possesses technical knowledge to assist customers and employees as needed.
- Knowledge of profit and loss statements and how to use them to manage a business unit.
- A self-starter who can observe the strengths present in a location and use those strengths to develop a positive business plan.
Position Requirements:
- High school diploma or equivalent
- Experienced in sourcing parts using multiple resources.
- Excellent communication skills
- Prior knowledge of Detroit Diesel, MTU, Allison, or truck parts beneficial but not required.
Benefits:
- Competitive compensation
- Broad range of health (medical, dental and vision) insurance options
- Flexible paid time off and paid holidays
- 401(K) with company match
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Interstate Companies is an Equal Opportunity Employer, and we encourage all qualified and interested persons to apply for this position by submitting a resume for consideration.
