Training and Development Manager (FT)

• Do you consider yourself an avid learner?
• Do you believe in failing fast and forward?
• Do you see possibilities rather than problems?
• Do you possess a service-oriented mindset?
• If the answer is an overwhelming YES, congratulations, you are connected to the vision of ITF Group: to hire innovative and passionate experts who approach everything with enthusiasm and a forward-thinking lens, while operating with appropriate urgency to meet all deadlines to ensure we are delivering the absolute best engagement experience to our customers. We would love to learn more about you and see if your skills align with our current needs.

• Teach new hires about the transportation and 3PL industry including terminology, pricing, and lanes.
• Observe sales calls and give constructive feedback and coaching.
• Maintain a positive attitude and be a stable resource for new hires.
• Plan, organize, facilitate, and order supplies for employee development and training events.
• Facilitate training sessions covering systems, industry information, and sales skills.  
• Assess the effectiveness of training and offer alternative solutions to ensure company objectives are met.
• Create and execute division-specific and company-wide training initiatives.
• Develop and maintain training manuals and tools to support training programs.
• Continuously improve training programs as needed.
• Maintain an in-depth knowledge of the industry.
• Schedule and maintain training programs, develop, and modify training sessions as needed, deliver training sessions, document training records electronically.
• Analyze and determine training needs for staff.
• Create, maintain, and utilize web-based training modules and instructor-facilitated webinars.
• Integrate and utilize classroom training with real-world, business-specific situations to drive desired learning outcomes.  
• Assess the effectiveness of training programs through a variety of methods such as surveys and implement necessary changes.
• Participate in processes and technology improvement initiatives.
• Focus on reviewing and enhancing the existing business process to streamline cycle time and utilize automation.

• Bachelor’s degree.
• 3-4 years of experience in the freight brokerage industry.
• Minimum 2 years of training experience in a leadership role.
• Experience managing training requirements and understanding adult learning methods.
• Must have proven leadership and coaching abilities.
• Detail-oriented and motivated to lead a growing team.

• Casual and fun start-up culture focused on teamwork.
• Transparent leadership with access to the executive team.
• Extensive industry training program.
• Competitive salary with opportunity for variable compensation.
• Opportunity for growth and internal advancement opportunities.
• Comprehensive benefits package including, medical, dental, vision, matching 401K.

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