What are the responsibilities and job description for the Regional VP, Provider Sales position at IVX Health?
Job Details
Description
ABOUT US
IVX Health is a national provider of infusion and injection therapy for those with Rheumatoid Arthritis, Crohn's Disease, Multiple Sclerosis and other complex chronic conditions. IVX offers a different, better approach to caring for our patients and believes it is vital to take the same approach with our employees. We strive to empower our team to succeed while embodying our core values: Be Kind, Do What's Right, Never Settle, Make It Happen, and Enjoy the Ride.
IVX Health is committed is to providing world-class service and clinical excellence for all those we serve, ensuring our patients can continue to live their best lives. Growing our national footprint from nine to over ninety infusion centers in the past four years, IVX Health continues to achieve record growth as we pursue becoming the nation's preferred destination for pharmaceutical care of complex chronic conditions. IVX Health is backed by leading healthcare investors Great Hill Partners, Linden Capital Partners, McKesson Ventures, Health Velocity Capital and Nueterra Capital and is positioned be the leading player in the $41B market for healthcare practitioner (HCP) administered biologic infusion and injection therapy.
JOB SUMMARY
The Regional Vice President, Provider Sales is responsible for leading the Company’s efforts to market its services to specialty providers across IVX Health’s current and new markets. This individual will manage a regional, field-based sales team focused on specialist provider offices and will be expected to provide leadership, sales management and coaching to drive provider referrals and patient encounters as the Company seeks to achieve its growth objectives.
ESSENTIAL JOB FUNCTIONS
- Develop and execute sales strategies to successfully attain referral and encounter targets both at the regional level and across individual markets.
- Oversee and manage the field sales team, providing guidance, support, and motivation to ensure optimal performance.
- Recruit, train, and onboard sales representatives to maintain a highly skilled and motivated sales force.
- Set clear performance goals and regularly evaluate team members' progress, providing constructive feedback and coaching via field ride alongs, deep dives and other market meetings.
- Hold sales team accountable for the attainment of defined goals and objectives and execute effective performance redirection/management when needed in conjunction with company tools and resources provided.
- Analyze market trends, competitor activities, and customer needs to identify growth opportunities and potential areas for improvement.
- Implement sales forecasting methodologies to predict market trends, future growth opportunity and ensure adequate staffing/support to facilitate successful expansion in new and existing markets.
- Monitor referral trends and conversion rates, identifying areas of concern and implementing corrective actions.
- Support efforts to identify opportunities to partner with hospital systems and large healthcare providers to enhance market presence and gain market share.
- Build and maintain strong relationships with strategic partners as well as key clients and accounts, ensuring high provider satisfaction.
- Leverage internal systems, including an EMR and CRM system, to monitor sales activities, track referral progress, and generate comprehensive reports for thorough review, analysis, and informed decision-making to optimize sales processes, and drive continuous improvement.
- Forge strong partnerships with other regional leaders and market team members, promoting collaboration and synergy to drive operational and sales efficiency.
- Collaborate with the marketing and sales operations team to identify sales specific needs and develop tailored strategies and campaigns.
- Engage in collaborative efforts to design, align, and manage market/territory strategies, ensuring effective implementation and coordination for optimal outcomes.
- Develop market visibility channels to enhance penetration and increase brand visibility among both providers and patients.
- Prepare and deliver regular sales reports and presentations, providing insights into sales performance and market dynamics.
- Identify, analyze, and monitor industry, regulatory, and market-based trends that affect provider dynamics.
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Remaining in a stationary position, often standing, or sitting for prolonged periods.
- Adjusting or moving objects up to 15 pounds in all directions
- Repeating motions that may include the wrists, hands, and/or fingers
- Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
- Working extended hours may be required as needed
BENEFITS
- Comprehensive Medical, Dental, and Vision Insurance plans. Plans include prescription drug coverage as well as telemedicine services
- Additional options for supplemental health protection plans including Accident, Critical Illness, and Hospital Indemnity,
- Life and AD&D Insurance
- Dependent Care Flexible Spending Account
- Voluntary Short-Term and Long-Term Disability Coverage
- Fertility Healthcare and Family Building Benefits through Carrot
- Free counseling services and resources for emotional, physical and financial wellbeing
- 401(k) Plan with company-match
- Education assistance (Tuition reimbursement, Certification support)
- Charitable Giving Match and Volunteer PTO Program
- Flexible work schedule that promotes a positive work-life balance
- Employee Referral Bonus Program
Qualifications
ESSENTIAL COMPETENCIES AND SKILLS
- Strategic, action-oriented leader with strong management skills
- Excellent communication and interpersonal skills
- Deep understanding and working knowledge of industry, market trends, and provider customer types is preferred
- Strong working knowledge of managed care plans, insurance carriers, referrals, and precertification procedures, as well as documentation guidelines
- Competitive spirit, with customer-focused attitude
- Exceptional organizational skills and attention to detail
- Ability to collaborate effectively with internal and external employees at all levels
- Knowledge and proficiency with standard office software applications
REQUIRED EDUCATION AND EXPERIENCE
- Bachelor’s degree in business management, Healthcare Management, or related field
- 5 years’ experience in provider healthcare business development, ideally in a referral-based business
- 2 years managing a team including sales, account, and sales operations staff
- Proven track record of success in service-based, provider sales environment, including but not limited to improved rep performance over time, increased market share capture from existing referral sources and the development of novel selling strategies
- Proven experience building, managing, tracking, and executing upon a sales pipeline of prospects
EEO STATEMENT
IVX Health is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. IVX Health wants to have the best available people in every job, and we make employment decisions on the basis of business needs, job requirements, individual qualifications, and merit. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status, or any other legally protected category in accordance with applicable federal, state, or local laws. IVX Health prohibits discrimination, harassment, or retaliation of any kind based on any of these characteristics. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship and all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment.