Regional Sales Representative

Jack Doheny Company
Westfield, MA Full Time
POSTED ON 5/21/2024
Position Objective
This role will be responsible for generating sales for JDC product lines, including rentals, service, and parts as well as growing sales with new and existing customers. This position will have a main focus on driving business development and fostering customer satisfaction.
Job Responsibilities:
  • Schedule appointments and visit with new and existing customers to review account status, product needs, and determine other opportunities
  • Development of opportunities with new customers with marketing research / cold calls.
  • Promote parts/product quotes as required
  • Identify contractor end user activity to enhance business development efforts
  • Generate business development opportunities to include PacMac, Electric Utility, Roll Off and other business lines as directed by management
  • Continuously update customers on parts/product changes and modifications
  • Promote service, maintenance, and rebuild capabilities
  • Provide solutions to customers’ problems
  • Attend local trade shows and conferences as directed
  • Participate in parts/product introduction and demonstrations as required
  • Maintain a complete knowledge of, and promote, parts suppliers and product line(s)
  • Actively pursue and drive new parts, service, and rental revenue in the assigned geographic market
  • Act as a liaison between customers and the company for up-to-date status of service, pricing, and new product release launches
  • Maintain up-to-date accounts for customers, including contact names for future sales in CRM
  • Utilize CRM to report on market opportunities and activity
  • Maintain awareness of current, services, procedures, and tools by attending training and departmental meetings
  • Provide information from the field as it relates to competitive product pricing and trends
  • Meet and/or exceed key performance responsibilities to insure profitability and future growth
  • Assist in identifying and selling obsolete/overstock inventory
  • Forecast product sales
  • Follow all company policies and procedures, and adhere to strict approval process for all financial decisions
  • Other duties as assigned

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
Requirements:
  • Experience working in a heavy equipment or truck dealership environment
  • Proven track record of success with selling to commercial entities
  • Demonstrated ability to plan, prioritize, organize, and motivate
  • Experience in a high-performance work environment, with the ability to achieve goals while maintaining respect for all team members, JDC employees, customers, etc.
  • Proven track record of customer focus
  • Ability to resolve conflicts, solve problems, and exercise good judgement
The Way We Work:
  • Work and accept responsibility to search for, create and execute new and innovative approaches to improve the performance of JDC’s services and objectives
  • Assist external and internal customers to serve their needs and take responsibility for continuously improving customer service
  • Foster meaningful interaction among people through the exchange of information to produce understanding
  • Continuously develop and use effective strategies and interpersonal styles to engage and guide others towards the accomplishment of identified objectives and goals in the best interest of the JDC and its customers
  • Consistently work toward the common good of the organization and encourage others to do the same
  • Conduct themselves at all times in a professionally appropriate and respectful manner
  • Apply the proper safety/security practices according to established protocols, guidelines, and policies
The individual in this position will interact regularly with employees and managers in other departments and locations at Jack Doheny Company. Receiving and reacting to directions other than from your immediate supervisor will be required periodically. Conversely, there will also be times when the person in this position must give directions to others.
Equal Opportunity Employer/Affirmative Action Employer

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