Jackson Hole Resort Lodging

JOB DESCRIPTION

Position Title:  Housekeeping Coordinator                                                                                

Reports To:  Director of Housekeeping                                                                                                     

Department:  Housekeeping

Classification:  FT/Year Round                                                                                                                  

FLSA Status:  Non-Exempt

GENERAL PURPOSE

Assists JHRL Housekeeping department with all housekeeping operations in accordance with company and departmental standards to ensure a high level of service for all JHRL guests. 

ESSENTIAL FUNCTIONS

• Assures proper conditions of guest rooms according to company and departmental standards.
• Inspects guest rooms according to established company standards.
• Ensures housekeepers are completing all daily tasks
• Opens or closes the housekeeping department. 
• Assists Director with payroll duties as needed.
• Assists with scheduling housekeepers according to business levels and volumes. 
• Stocks guest rooms with supplies as needed.
• Manage department supplies to ensure all required materials are fully stocked for efficient and effective work. 
• Checks guest room inventory to ensure all requisite items are supplied. 
• Secures units including doors and windows, turns lights off, and turns heat to 55-60 degrees Fahrenheit. 
• Put away and check in all supplies and linens while ensuring order and organization of linen room. 
• Responsible for management of key distribution to housekeepers and return.
• Responsible for annual deep cleaning of units. 
• Manage annual inventory of supplies. 
• Assist with checking in dry cleaning and setting furniture after carpet cleans. 
• Works with Accounting to bill items to owners.

OTHER FUNCTIONS

• Works as a housekeeper as needed. 
• Works a Supply Technician as needed. 
• Answers phones and supports other JHRL departments as needed.
• Completes other duties requested by the Director.

-- Employees are held accountable for all duties of this job--

JOB QUALIFICATIONS

COMPETENCIES 

KNOWLEDGE, SKILLS & ABILITY: 

• Self motivated and ability to work with minimal supervision
• Ability to recognize projects that need attention without direction
• Valid driver’s license
• Strong organizational skills and attention to detail
• Strong written and oral communication skills 
• Strong leadership skills
• Proficiency with Microsoft Office Suite 

WORK ENVIROMENT 

PHYSICAL DEMANDS 

• Ability to sit for long periods of time at a desk and working on a computer.
• Frequent walking, moving about on foot to complete tasks in the housekeeping shop and complete cleaning duties.
• Ability to stand on feet for long periods of time.
• Extensive use of fingers to type and perform other computer work.
• Hearing and ability to give and receive detailed information through oral communication at normal speaking level both in person and over the phone.
• Close visual acuity to prepare payroll and scheduling duties. 
• Ability to drive a motor vehicle in varying weather conditions. 

• Ability to lift at least 50 lbs. 
• Ability to kneel, crouch, grasp, and reach to complete cleaning duties.

POSITION TYPE AND EXPECTED HOURS OF WORK:

This job is year round full time and typically works during day time business hours; however, work may be required on evenings and weekends. Schedules and hours may fluctuate depending on business need.

REQUIRED EDUCATION AND EXPERIENCE 

• High school diploma or GED equivalent
• Minimum 2 years housekeeping experience.

PREFERRED EDUCATION AND EXPERIENCE

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job

EEO STATEMENT

Jackson Hole Mountain Resort is an AA/EEO Employer committed to a drug free workplace.