What are the responsibilities and job description for the Backhaul Coordinator position at James River Carriers?
Role and Responsibilities
The Backhaul Coordinator is responsible for generating company growth and increasing revenue by coordinating driver scheduling and booking while providing customer service to the driver and our clients. At JRC, we strive for a best-in-class experience to not only recruit quality people but give them a long-term home where they can excel. By focusing on what's most important, like the quality of life, benefits, and a low driver-to-dispatcher ratio, we aim to attract the best by being the best.
- Coordinate inbound requirements with outbound load plans
- Recognizes and capitalizes on backhaul opportunities to increase driver efficiency and revenue
- Secure inbound loads based on driver availability and routing requests
- Order entry and scheduling of loads into the transportation management system
- Provide timely and accurate communications with internal and external customers
- Enforces compliance with administrative policies, procedures, safety rules, and government regulations
- Manages billing and other paperwork associated with backhaul loads
Qualifications and Education Requirements
- Bachelor’s Degree in Logistics or related field
- One or more years experience in backhaul or dispatch preferred
Preferred Skills
- Ability to develop positive working relationships while successfully achieving goals
- Record of achieving high-quality standards
- Self-starter who takes the initiative and can manage time effectively
- Prioritizing and problem solving with minimal guidance
- Computer skills and an adequate comfort level with internet-based systems
- Strong organization skills and great attention to detail notice.
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Education:
- Bachelor's (Preferred)
Experience:
- backhaul or dispatch preferred: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Location: One location